Ops Manager: Cfc

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre (CFC) Reports To **Ops Manager**: SDS Quality Assurance Grade OP1 Core Description Act as one of the primary Customer and SIM liaison for the CFC environment. Responsible for Quality Coordination, pro-active assessments tracking of CFC SLAs and KPIs...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Service Management - CFC Position reports to Snr Manager: CFC i.RevHub Job grade S6 Core Description Leads the development of automations Leads the configuration and deployment of Automation Systems functions including automations, decision trees and wikis Create/Enable...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control 5 - 10 Core Description Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

Business unit, Department, Reporting **Business Unit**: DPS **Department**: Health & Retail Solutions Core Description 5 -7 years’ experience in software development within the healthcare environment: Coding experience. Project management. Scrum. JIRA. TFS. Azure. Dev OPS. Certifications Applicable industry certification will be an advantage Delphi SQL...

**Core Description**: Responsible for analysing technologies and drawing up technology direction strategy documents for approval by the TRF. Responsible for arranging Proof of Concept installations and to advise implementation plans to implement approved technology strategies. To assist on all operations and maintenance aspects of the relevant TSI...

Business unit, Department, Reporting Business Unit Solutions Department Retail and Health Solutions Job grade M6 Core Description 3 years of relevant experience in the retail pharmacy market and real-time claim and medical aid industry knowledge, as well as specialist technical product knowledge of Unisolv’s dispensing and ERA software. OR If the highest...

**Core Description**: As per job description **Competencies**: - As per Job Desciption**Responsibilities**: - As per job desciption**Required Certification**: None. **Qualifications**: As per job desciption **Experience**: As per Job Description **Special Requirements**: Valid driver's license Willing to work outside normal working hours **Comments**:

**Core Description**: To assist in the execution of product life cycle management in the most effective way that would optimise product performance and customer satisfaction. **Competencies**: FUNCTIONAL KNOWLEDGE: Marketing; Market Trends; Technical Products; Marketing Procedures; Business Acumen FUNCTIONAL SKILLS: Presentation Techniques; Computer...

**Core Description**: Responsible for the efficient management of all wayleaves to both internal and external clients including the arrangement of payments thereby ensuring the timeous execution of planned projects. Ensure that the end-to-end process flow is optimized to facilitate value for all business stakeholders. Compile specifications, work instruction...

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

Job DescriptionProviding administrative support of a clerical nature to project managers.QualificationsMatricAdditional InformationThe Contractor must be willing to be trained in the field of project administration and finance.

**Qualifications & Experience**: - Degree with Agriculture as base - Experience in Agricultural management and financial Extension Services - 5 years - Experience in Agricultural businesses, a Co-op, or similar organizations, focusing on farm related financing - 5 years **Critical Competencies**: - Microsoft Office - Knowledge / Experience of financial...

Structure, Grade & Reporting Business Unit Finance Division Finance Reports To Snr Manager: Finance Business Partner Span of Control 0 Core Description To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial information to...

Business unit, Department, Reporting Business Unit Finance Job grade S6 Core Description To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial information to allow the business unit to make well-informed decisions to...

Business Unit, Department, Reporting Business Unit Finance Division Finance Reports To Snr Manager: Finance Business Partner Span of Control 0 Core Description To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial...