Jobs: responsable service desk

We are seeking a Service Desk Manager to own the service desk end-to-end.This is a hands-on role focused on discipline, urgency, and customer experience.You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably.Key Responsibilities:Own day-to-day Service Desk...

Johannesburg, South Africa | Posted on 01/27/2026 We are seeking a Service Desk Administrator to own the service desk end-to-end.This is a hands-on role focused on discipline, urgency, and customer experience.You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably.Key...

We are seeking a Service Desk Manager to own the service desk end-to-end.This is a hands-on role focused on discipline, urgency, and customer experience.You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably.Key Responsibilities:Own day-to-day Service Desk...

Johannesburg, South Africa | Posted on 01/27/2026 We are seeking a Service Desk Administrator to own the service desk end-to-end. This is a hands‑on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and...

Brief descriptionThe main purpose of this position is to manage the daily operations and activities of the South African Reserve Bank (SARB) Information Technology (IT) Service Desk.Detailed descriptionThe successful candidate will be responsible for the following key performance areas:Manage the daily operations and activities of the SARB IT Service Desk to...

A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant...

Service Desk Manager | Gauteng – (On-site)We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation.This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being...

24/7 Service Desk ManagerLocation: Onsite – Bellville, Cape TownWe are seeking an experienced 24/7 Service Desk Manager to lead a critical, around-the-clock Service Desk operation. This is a hands-on, onsite role reporting to the Head of Shared Services.Key ResponsibilitiesLead and manage the 24x7 Service Desk team, including coaching, performance...

We're currently partnering with a well-established, ICT Solutions Company, who is looking to hire a Service Desk Manager to take full ownership of its Service Desk operation.This is a strategic, hands-on leadership role suited to someone who enjoys running a disciplined, ITIL-aligned Service Desk while still being closely involved in operational delivery and...

Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment.You will lead, mentor, and develop a...

About the job IT Service Desk Supervisor Our client seeks to hire professionals with at least 20 years of experience. The candidate should possess excellent management skills that allow them to organize the internal team to meet daily workloads and good communications skills to mentor the team and interact with clients. Strong IT skills will be valuable, but...

**Job description** We are looking for a skilled Service Desk Agent to deliver professional call logging and remote support services to Vexall customers, ensuring the highest levels of customer satisfaction and service excellence. **Responsibilities** - Incident and Request Management - Accurately log, categorize, and prioritize service requests and...

Our client is seeking an experienced and driven24/7 Service Desk Managerto provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment.You will lead, mentor, and develop a...

DescriptionBrief descriptionThe main purpose of this position is to manage the daily operations and activities of the South African Reserve Bank (SARB) Information Technology (IT) Service Desk.Detailed descriptionThe successful candidate will be responsible for the following key performance areas:Manage the daily operations and activities of the SARB IT...

Service Desk ManagerDepartment: SupportEmployment Type: Full TimeLocation: Cape TownReporting To: Head of SA Managed Services and SupportDescription At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable...

Applications are invited for the **Service Desk Agent** position to be based in Pretoria. **About the role**: The Service Desk Agent provides first - and second-line support to customers, striving to first call resolution and providing basic to advanced troubleshooting on customer-side faults. **Key Responsibility Areas will include, but not be limited...

We are seeking a Service Desk Administrator to own the service desk end -to -end.<\/div>This is a hands -on role focused on discipline, urgency, and customer experience.<\/div><\/div>You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and...

We are seeking a Service Desk Administrator to own the service desk end -to -end.<\/div>This is a hands -on role focused on discipline, urgency, and customer experience.<\/div><\/div>You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and...

Job DescriptionWe are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments.Duties And...

Company DescriptionUlwembu Business Services is a black-owned management consulting and ICT services company dedicated to transforming organizations into optimized and digitized businesses. By leveraging people, processes, and technology, the company delivers customized strategic solutions tailored to the unique challenges and objectives of its clients....