foundever

Customer Service Advisor Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type – Permanent   Your working life is how you...

Customer Service Advisor Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type – Permanent   Your working life is how you...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a...

Foundever is seeking a Customer Service Advisor in Cape Town to deliver exceptional customer service in a bustling contact center. You will engage with customers and help find solutions to their inquiries, ensuring satisfaction throughout.The role requires clear communication, empathy, and an adaptable attitude to thrive in a high-end retail environment. A...

Foundever is seeking an AI Product Manager to own a GenAI-powered product, guiding backlogs, sprint planning, and stakeholder updates while aligning with business goals. You’ll work with AI/Design teams and cross-functional partners to deliver impactful CX innovations across regions.The role requires 3–5 years in product management, strong AI...

Foundever invites applications for a Team Manager - FP&A (IC) in Cape Town. This role delivers financial planning, forecasting, reporting and analytical support within a fast-paced BPO environment supporting UK and US time zones. Although at Team Manager level, it operates as an individual contributor with strong commercial acumen and stakeholder capability....

Foundever, a global CX leader, seeks an AI Product Manager for its Gen AI-powered product in the EMEA region. You will own the backlog, drive sprint planning, and partner with engineering, data science, and UX teams to deliver impactful AI solutions that align with business goals. You will shape product strategy, present updates to stakeholders, and...

CUSTOMER SERVICE ADVISOR Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type – Permanent   Your working life is how...

Foundever is seeking an AI Product Manager in the EMEA region to own and drive a GenAI-powered product from ideation through deployment. You will manage the product backlog, coordinate sprint planning, and work with engineering, data science, and UX/UI teams to deliver high-quality AI solutions that align with business objectives. You will conduct market...

Role Mandate‎ About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With more than 170,000 associates worldwide, we partner with over 750 leading and digital-first brands to deliver exceptional customer experiences. Through a combination of human expertise, operational excellence, and innovative technology, Foundever...

Foundever™ is a global leader in the customer experience (CX) industry. With more than 170,000 associates worldwide, we partner with over 750 leading and digital-first brands to deliver exceptional customer experiences. Through a combination of human expertise, operational excellence, and innovative technology, Foundever creates meaningful customer...

Job Summary Reporting to the SVP and MD of South Africa & Egypt, the HRBP serves as the primary HR partner and single point of accountability for all HR fields including HR Leadership for South Africa, Talent Acquisition, Learning and Development, supported by the Head of Training, Employee Engagement and broader people strategy, performance management and...

JOB PURPOSE To handle all back office customer related queries  in a professional and efficient manner. The role focuses on delivering excellent customer service, resolving queries relating to gas and utilities, promoting products or services (where applicable), and maintaining a positive company image.KEY RESPONSIBILITIES ...

Role Mandate The Senior Director, Operations is the enterprise operating owner for a diversified UK and US client portfolio delivered from South Africa. The role carries end-to-end accountability for service delivery, client confidence, financial performance, growth, people, risk and transformation across multiple delivery locations, accounts and service...

JOB PURPOSE To handle all back office customer related queries  in a professional and efficient manner. The role focuses on delivering excellent customer service, resolving queries relating to gas and utilities, promoting products or services (where applicable), and maintaining a positive company image. KEY...

CUSTOMER SERVICE ADVISOR Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type – Permanent   Your working life is how...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a...

Job Purpose The Payroll Administrator is responsible for the accurate and timely processing of employee payroll within the operation. The role ensures compliance with company policies, employment legislation, and payroll regulations while maintaining high levels of data accuracy and confidentiality.Key Responsibilities Process weekly, bi-weekly, or monthly...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for 750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver...