birkenhead

The Deputy General Manager at Birkenhead House works hand in hand with the General Manager to ensure that all hotel policies and procedures are adhered to, that the purpose and values of the company are lived, and that all departments are running optimally and at full capacity, ensuring that guests needs are not only met, but exceeded. In conjunction, they...

The Front Office Manager at Birkenhead House oversees every detail of our guests' stay, from the first welcome to their final goodbye. They arrange all the extra activities that make the visit memorable, including co-ordinating any special occasions or celebrations. They guide and manage their team fairly and consistently, ensuring that guest satisfaction is...

The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.MAIN DUTIES &...

Birkenhead House in Hermanus, part of The Royal Portfolio, seeks a Front Office Manager to oversee guest arrivals, departures and overall guest experience. You will lead the Front Office team and coordinate with other departments to ensure seamless service and accurate guest billing.The role requires a senior Front Office background in a 5★ hotel, strong...

Birkenhead House in Hermanus, part of The Royal Portfolio, seeks a Front Office Manager to oversee guest arrivals, departures and overall guest experience. You will lead the Front Office team and coordinate with other departments to ensure seamless service and accurate guest billing.The role requires a senior Front Office background in a 5★ hotel, strong...