Sales Executive

7 months ago

Johannesburg, South Africa Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Text Constant Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.

About Four Seasons Hotel, The Westcliff, Johannesburg

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and a passion for food and wine.

We seek a highly motivated and service-minded individual to join the Sales Team as the Sales Executive.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.” 

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Job Summary

Our Sales and Marketing team is dedicated to accommodating guest requests from the ordinary to the extraordinary.

Key Activities

Main Duties and Responsibilities:

Adhere to the Sales & Marketing Minimum Operating Standards

Commit to supportive teamwork and open communication.

Drive rooms, catering and conference business.

Provide team members and guests consistence and timely responses.

Under the supervision of the Director of Sales and Marketing, develop individual accounts plan using information provided by sources such as but not limited to, Worldwide Sales Offices, Front Office, regular guests, media, industry contacts and market intelligence.

Work to targets for both financial and sales activity as agreed with the Director of Sales and Marketing

Research new market opportunities and develop strategies likely to produce business for the hotel.

Enter all relevant data in Golden Sales & Catering in compliance.

Keep up-to-date account base performance records and review/forecast regularly.

Prepare and report on statistics useful to our sales efforts including nationality, guest origin, booking sources, etc.

Organise, plan and participate in familiarisation tours as required.

Invite potential users to tour the property and conduct individual tours highlighting the facilities and services.

Represent the hotel at travel trade or business functions as required.

Entertain potential and existing clients in our food and beverage outlets, including weekends as and when required or appropriate.

Ensure the correct portrayal of the company image at all times.

Undertake all reasonable requests when asked to do so.

Develop overseas accounts if required to do so, by planning and conducting international sales trips.

Undertake other duties and responsibilities outside of the daily/weekly routine, but within the overall scope of the position.

Perform other duties and projects as directed by the General Manager or Senior Management, relating to the two properties.

Learn more about
what it is like to work at Four Seasons – visit us:

Successful candidate must possess legal rights to work in South Africa

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Should you not have heard from us within 10 days of application, please consider your application unsuccessful at this time.

EE candidates including disabled applicants are welcomed to apply.

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