Internal Sales Representative – Building

4 weeks ago

Upington, South Africa Professional Resources Partners Pty Ltd Full time

Internal Sales Representative – Building & Construction Solutions

Location: Upington

Salary: R12 000CTC

QUALIFICATIONS & EXPERIENCE REQUIRED

  • Matric Certificate
  • Computer Literacy is essential (MS Office)
  • Minimum 3 internal sales experience is essential.
  • Syspro experience is preferred
  • Excellent interpersonal and communication skills

DUTIES & RESPONSIBILITIES

  • Assist External Sales Representatives with the distribution of credit applications, quotations and administration.
  • Capture Sales orders
  • Follow-up on progress on orders
  • Assist with Telesales
  • Meet and improve annual budgets – an inherent requirement
  • Client queries are responded to timeously.
  • Deliveries are followed up on whenever necessary.
  • Written (typed) quotations are provided to customers.
  • Check material availability when quoting
  • Assist to maintain customer pricelists and customer database
  • Assist with credit applications and rep reports for the debtor’s department
  • Assist with the resolution of customer complaints, requirements and progress reports
  • Analyse customer feedback and service satisfaction and escalate for corrective measures
  • Assist customer with technical info, brochure and installation procedures
  • General admin / perform own filing
  • Assist with additional tasks as requested by management from time to time
  • Contribute to Brand Awareness
  • Uphold the company’s code of ethics
  • Ensure excellent customer service to clients

 

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