CNC Facilitator Application Engineer
3 months ago
Overview
As an Applications Engineer & Training Facilitator for CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) software and Metrology equipment, your primary responsibility will be to provide technical expertise, application support, and training to customers and internal teams. You will play a crucial role in ensuring the successful implementation and utilization of CAD?CAM and Metrology equipment & software solutions. This position requires a strong background in engineering, CAD/CAM software, and exceptional problem-solving and communication skills.
Responsibilities:
Training Program Development:
- Design and develop comprehensive training programs for CNC milling and lathe operations.
- Create instructional materials, presentations, and hands-on exercises to facilitate effective learning.
Classroom Instruction:
- Conduct theoretical classroom training sessions covering CNC & CAD/CAM machining principles, programming, and safety procedures.
- Use multimedia tools and resources to enhance the learning experience.
- Assess and adjust instructional methods based on the needs of individual trainees.
Hands-On Training:
- Coordinate and conduct practical, hands-on training sessions on CNC milling and lathe machines.
- Guide trainees in machine setup, tooling, programming, and troubleshooting.
- Provide real-world examples and scenarios to reinforce practical skills.
Skill Assessment:
- Evaluate trainee performance through practical assessments and written examinations.
- Provide constructive feedback to help individuals improve their skills.
Curriculum Enhancement:
- Stay current with industry advancements in CNC machining technology.
- Update training materials and curriculum to reflect the latest industry standards and best practices.
- Integrate new technologies and techniques into the training program.
Documentation:
- Maintain accurate records of training sessions, attendance, and trainee progress.
- Prepare and update training manuals, reference guides, and documentation.
Collaboration:
- Collaborate with other trainers, subject matter experts, and industry professionals to enhance training programs.
- Liaise with management to identify training needs and opportunities for improvement.
Qualifications:
- Qualified tool maker / fitter and turner (advantageous)
- Proven experience as a CNC machinist with expertise in both milling and lathe operations.
- Proficiency in programming CNC machines using CAM software and G-code.
- Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.
- Strong knowledge of CNC machining principles, tooling, and materials.
- Excellent communication and presentation skills.
- Ability to adapt training methods to accommodate diverse learning styles.
- Patient and approachable demeanor with a passion for educating others.
Physical Requirements:
- Ability to demonstrate and supervise hands-on training activities.
- Comfortable working in a machine shop environment.
Application Support:
- Provide prompt and accurate technical support to customers and internal teams via various channels (e.g., phone, email, chat).
- Troubleshoot and resolve software-related issues, conducting in-depth investigations when necessary.
- Collaborate with software development teams to escalate and resolve complex technical issues.
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