Operations Expert

2 weeks ago


Cape Town, South Africa Mahlatini Full time
Job title : Operations ExpertJob Location : Western Cape, Cape TownDeadline : December 25, 2024Quick Recommended Links
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RESPONSIBILITIES

  • Work with Travel Experts to ensure confirmed client itineraries are accurate and error free
  • Liaise with suppliers to confirm client bookings
  • Complete client travel documentation ensuring information provided is up-to-date, factually
  • correct and in-keeping with the Mahlatini brand
  • Work with Travel Experts and suppliers to enhance clients’ experience during their trip
  • Keep up-to-date with travel regulations for Mahlatini’s destinations
  • Support new product launches
  • Deal with incoming queries and client feedback in a timely manner including problem solving
  • Support the Operations Manager and Sales Team Leaders to ensure an efficient operation
  • Assist sales team during peak times
  • Any other duties as required

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