IT Intern

Job Description Ensure adherence to Standard Operating procedures  Accurate capturing of data in an efficient time frame  Ensure adherence to company Code of Ethics  Ensure adherence to Quality Management Systems & implementation of Quality System  Ensure all duties are performed in accordance with accepted service delivery standards  Maintain quality, efficiency and confidentiality of service  Liaise with and assist Supervisor / Manager  Adhere to all quality and safety requirements of the SGS management system  Perform any other reasonable tasks as assigned by direct line manager  Assist in troubleshooting hardware and software issues for company employees, including setting up and configuring new laptops and desktops. Participate in the development and maintenance of internal databases, ensuring data integrity and security. Support the IT team in the deployment of network infrastructure, including routers, switches, and firewalls. Help in managing user accounts and permissions within the company’s Active Directory or similar directory services. Contribute to the documentation of IT procedures, creating user manuals and help guides for internal software applications. Engage in software testing and debugging, providing feedback to developers to improve application performance. Assist in the inventory management of IT assets, tracking hardware and software licenses. Support the implementation of disaster recovery and business continuity plans, participating in regular backup operations and drills.

Qualifications

Education : Grade 12  National Diploma in Computer science, information technology/ related fields Must be proficient in English (Read,Write, Speak) Computer Literacy Word, Excel, Outlook

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