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Retail Sales Associate

3 months ago

Cape Town, South Africa adidas Full time

RETAIL SALES ASSOCIATE                                                        

 

Department:                                                                             Retail Operations

Direct Reporting Line:                                                              Retail Store Manager

Subsidiary/country:                                                                  Cavendish, Cape Town, South Africa

 

JOB PURPOSE
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.


ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.

•    Ensures the highest level of adidas service is given to each customer.
•    As needed, completes any regular sales transactions involving cash, credit, checks, etc.
•    Involved indirectly with ticketing of products as well as checking paperwork against items received.

•    Assists in product flow from stockroom to sales floor on a fill in basis. 

•    Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
•    Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
•    Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. •    Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. •    Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. •    Maintaining general housekeeping standards
•    Safekeeping of Company assets

 

SKILLS REQUIRED
•    Listening
•    Excellent customer service 

•    Meeting sales goals

•   Selling to customer needs
•    People skills
•    High energy level

 

Education And Experience Requirements
•    Matric certificate
•    0 – 1 years of retail experience