Key Accounts Manager

Found in: Talent ZA C2 - 2 weeks ago


Akasia, South Africa Level-Up Full time

Position Overview:

Our client has an exciting career opportunity for a dynamic Key Accounts Manager to join their Key Accounts team based in Rosslyn.

Minimum Requirements:

  • Matric/Grade 12
  • Relevant Qualification
  • 3+ Years experience within Automotive industry

Responsibilities:

  • Build and Maintain Client relationships.
  • Assume full responsibility for the existing client accounts.
  • Address and resolve issues/queries and report back to relevant parties.
  • Constantly explore opportunities to expand and grow within the existing Client Base
  • Can engage in consultative selling and has a business solutions approach, including the ability to understand client’s business needs.
  • Prepare, manage presentations, proposals and account plans.
  • Meet and exceed defined and assigned sales targets.
  • Effectively forecast, plan, implement and deploy projects for clients.
  • Define and adhere to Prompt response time and methodologies to client queries.
  • Define SLA’s
  • Ensure adherence to agreed SLA’s.
  • Ensure Clients are at all times informed on all Products and Services
  • Analyze and map the client process and equipment volume/type flow.
  • Update and maintain customer contact detail: (Finance, Logistics, Purchasing, Scan users/web capturing users, production)
  • Plan and facilitate Client education on new technologies and developments (products and services)
  • Facilitate training 
  • Proactively identify issues 
  • Proactively investigate rates/competitor activity/competitive product/s that may influence client affiliation and explore/introduce counter measures to ensure client retention and advise Senior management of potential issues that may impact a client/s decision to review their affiliation with the organisation


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