ICT Project Manager

Purpose of the Job
The ICT Project Manager (PM) will implement Information Technology (IT) initiatives that improve cost effectiveness, service quality, and business efficiency in a constantly changing environment. The Project Manager will take lead in the project management of information systems to support the organisation’s internal and external business operations and models.

Key Performance Area

ICT Project Initiation
Contribute to strategic and tactical planning, development, evaluation and coordination of the information and technology systems for the company group.
Determines appropriate revenue recognition, ensure timely and accurate invoicing, and monitors receivables for project.
Contribute towards development and maintenance of enterprise systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of company network information systems.
Implement and maintain information systems, ensuring appropriate investment in strategic and operational
systems.
Negotiate Information Technology implementation contracts, soliciting involvement and participation of other management team members as appropriate.
Communicate ICT implementation plans and policies to project sponsors.
Implement appropriate ICT project progress reporting to the project sponsor and project team
Approve, coordinate, and control all projects related to selection, acquisition and development of major information systems for the company group.
Negotiates Information Technology service level agreements with Service Providers and monitors Information
Technology systems performance to assure service levels are met.
Researches and evaluates alternatives for the enhancement or re-engineering of Information Technology projects.
Implements an appropriate Information Technology Governance Framework and ensures compliance to this framework.

Project Management
Manages day-to-day operational aspects of a project and scope.
Provides quality service to end users in needs analysis, solution recommendation, vendor selection, implementation, training, and post-installation support.
Ensures that information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
Tracks and reports team hours and expenses on a weekly basis.
Responsible for monitoring managing project budget.
Analyses project profitability, revenue, margins and utilisation.
Responsible for Information Technology project activities and costs as related to the overall utilisation of resources required to meet strategic and operational requirements.
Understands pricing model and billing procedures.
Assures project legal documents are completed and signed.
Accountable for leading and managing small to medium Information and Communication Technology projects
Implement divisional objectives and targets for inclusion in the organisational balanced scorecard
Implement project according to scope and budget. (Varies from project to project but not more than R5m per project).
Reviews deliverables prepared by team.
Prepare monthly and weekly progress report to team and project sponsor.
Communicate to all team members.
Manages day-to-day operational aspects of a project and scope.
Prepare project related report and motivations.

ICT Project Manager
Prepare Procurement Committee documents.
Prepare project Service Level Agreement in line with the overall Service Level Agreement of the group.
Facilitates team and client meetings effectively.
Holds regular status meetings with project team

Key Measures/KPIs
Ability to negotiate Information Technology implementation contracts, soliciting involvement and participation of other management team members as appropriate.
Ability to Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
Ability to Implement project according to scope and budget. (Varies from project to project but not more than R5m per project).
Ability to negotiates Information Technology service level agreements with Service Providers and monitors
Information Technology systems performance to assure service levels are met.

Qualifications & Experience
Minimum Requirements:
A post graduate degree in ICT, Commerce or Engineering.
Project Management qualification (PMBOK or Prince or Similar).
A minimum of 2 years’ experience in the management of Information and Communication Technology projects.
A minimum of 5 years in managing medium sized projects in an Information and Communication Technology environment.
A minimum of 5 years’ experience in a specialist position/s in a comparable environment.

Competencies
Technical
Project Management
Initiates project plans and secures resources for projects that span area or department boundaries.
Uses estimating techniques and develops project risk management approaches.
Has an in-depth and practical understanding of how to maximize the effectiveness of project teams.

Planning & Organizing
Is relied on to helps other plan and organise their workload.
Uses effectively advance time management processes to deal with high workload and tight deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.

ICT Project Manager
Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and replanning

Negotiation Skills
Understands and can apply basic negotiating skills and techniques, e.g., obtaining a full understanding of the other party's agenda and needs before disclosing own perspectives.
Possesses an understanding of various unspoken communications from other parties and can decipher hidden agendas.
Is able to successfully conclude negotiations which require the development of an emotional as well as factual argument.
Is able to develop mutually beneficial potential solutions.

Written Communication
Understands that different writing styles are required for different documents or audiences.
Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
Reviews others’ documents for clarity and impact.
Has a solid mastery of writing principles such as grammar, sentence construction etc.

Behavioural competencies
Information Seeking and Analysis
Breaks down problems into simple lists of tasks or activities
Investigates the problem or situation beyond routine questioning.

Impact and Influence
Includes careful preparation of data for presentation.
Makes two or more different arguments or points in a presentation or a discussion.

Achievement Orientation
Focuses on new or more effective ways of improving own work and meeting targets.
Focuses on raising quality, customer satisfaction and revenues.
Formulates own objectives and action plans in order to achieve a measurable improvement in the future.
Makes specific changes to systems and processes in order to improve efficiency and quality.

Self-Awareness & Self Control
Ignores angering actions and continues a conversation or task. May leave temporarily to withhold emotions, then return immediately to continue
Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress; holds the emotions back, and continues to act calmly.

Decisiveness
Acts promptly to address urgent needs, taking quickly those decisions which need to be taken.
Thinks on their feet when necessary
Changes his/her perception, ideas or alters normal procedures to fit a specific situation to get a job done and/or meet company goals
Assesses available information to reach a clear view of key options and selects the best option at the time.