Specialist: Forensics

Purpose of the Job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Forensic investigation

• Plan and coordinate the investigation of cases as assigned by respective management.
• Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
• Draw monthly or weekly reports for the region for transmission to the Manager.
• Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
• Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
• Maintain a healthy working relationship with law enforcement agencies and the Forensic Department's private investigation working partners.
• Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
• Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
• Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
• Giving of evidence at criminal courts and departmental hearings.
• Analyse spreadsheet on touts.
• Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
• Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
• Effective case management and record keeping i.e. inspections, case books, vehicle registers, etc.
• Provide feedback to stakeholders in respect of investigations that were referred.
• Establishment and maintenance of informer network within and outside his province.(Remove this par)
• Implementation of the current fraud prevention strategy.
• Supporting other RAF departments in connection with the investigation that is being or has been conducted.
• Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.

Fraud Prevention and Investigation

• Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
• Promote proactive fraud prevention initiatives within the organisation.
• Participate in fraud investigation by external parties.
• Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
• Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
• Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

• Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
• Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.

Stakeholder Management

• Implement forensics awareness initiatives.
• Facilitate communication with all levels of stakeholder contact.
• Engage proactively with key stakeholders.

Qualifications

• Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

• Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

• Resilience
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

Managerial

• Change management
• Conflict management
• Critical and innovative thinking
• Facilitation and Presentation Skills
• Policy conceptualisation and formulation
• Risk Management
• Programme/project management
• Service Delivery Innovation
• Stakeholder development and relations
• Reporting

Technical

• Forensics
• Technical aptitude
• Attention to detail
• An understanding of law and criminal investigation
• Fraud awareness
• Valid South African driver’s license

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

Purpose of the Job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Forensic investigation

• Plan and coordinate the investigation of cases as assigned by respective management.
• Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
• Draw monthly or weekly reports for the region for transmission to the Manager.
• Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
• Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
• Maintain a healthy working relationship with law enforcement agencies and the Forensic Department's private investigation working partners.
• Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
• Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
• Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
• Giving of evidence at criminal courts and departmental hearings.
• Analyse spreadsheet on touts.
• Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
• Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
• Effective case management and record keeping i.e. inspections, case books, vehicle registers, etc.
• Provide feedback to stakeholders in respect of investigations that were referred.
• Establishment and maintenance of informer network within and outside his province.(Remove this par)
• Implementation of the current fraud prevention strategy.
• Supporting other RAF departments in connection with the investigation that is being or has been conducted.
• Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.

Fraud Prevention and Investigation

• Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
• Promote proactive fraud prevention initiatives within the organisation.
• Participate in fraud investigation by external parties.
• Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
• Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
• Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

• Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
• Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.

Stakeholder Management

• Implement forensics awareness initiatives.
• Facilitate communication with all levels of stakeholder contact.
• Engage proactively with key stakeholders.

Qualifications

• Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

• Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

• Resilience
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

Managerial

• Change management
• Conflict management
• Critical and innovative thinking
• Facilitation and Presentation Skills
• Policy conceptualisation and formulation
• Risk Management
• Programme/project management
• Service Delivery Innovation
• Stakeholder development and relations
• Reporting

Technical

• Forensics
• Technical aptitude
• Attention to detail
• An understanding of law and criminal investigation
• Fraud awareness
• Valid South African driver’s license

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”