Regional Support Manager: RA SanlamConnect Intermediaries Cape Region

2 weeks ago

Cape Town, South Africa Sanlam Full time

Who are we?

Sanlam, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

This is a regional based position that reports directly to the Regional Executive. This role forms part of the regional structure of Cape with a strong matrix supporting line to Head: REMS. The role manages the regional support functions and different specialist functions that enable sales. 

What will make you successful in this role?

Ensure synergies between the Product Providers, Service Providers, Sales and Sales Support environments Drive and manage the effective execution of the different Support functions within the region  Drive and manage the effective execution of legal support services within the region  Drive and manage the effective execution of quality and risk services within the region  Drive and manage the effective execution of recruitment and selection services for intermediaries within the region  Undertake general Support Operations Management such as risk management, office management, financial management  Provide effective people management  Undertake MANCO duties for both the region as well as Distribution Support 

Qualification & experience 

Matric and, Legal Degree or  Commercial or Business-related Degree and  Experience in financial distribution services, strong client service and administration experience  Extensive Management experience.


Knowledge and skills 

Financial services industry and market  Knowledge within the different channels of the region . SFA, SBD, Entities  Sanlam products and competitor products  Sales and related administration processes  Legal services processes to support sales staff  Leadership and management skills to manage staff  Relevant regulatory legislation and compliance knowledge  Quality and risk monitoring process  New and existing business processes  Recruitment and Selection processes and practices  Budget and expense management  MS: Office (PP, Excel, Word, Outlook),  MyWorkspace, Sanquote, Sanpay, MIS,CUBUS  SANIX experience will be advantageous


Personal qualities 

Cultivates innovation  Flexibility/Adaptability(being resilient)  Client Focus  Building relationships/partnerships  Results Driven  Sound planning, co- ordination and organization orientation  Sound decision making  Leadership abilities Balancing stakeholders  Treating Clients Fairly

Personal Attributes

Optimises work processes - Contributing through othersBuilds effective teams - Contributing through othersDecision quality - Contributing through othersBuilds networks - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates - Contributing through othersBeing resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

ââ¬Â¢ The closing date for applications is 3 May 2024.


The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.


Our aim is to help you build a successful career with us 

Weââ¬â¢re all about building strong, lasting relationships with our employees. We know that you have hopes for your future ââ¬â your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters ââ¬â Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, MiWay, as well as the Group Office ââ¬â the group provides many opportunities for growth and development. 

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