![RMV Solutions Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
German Speaking Concierge
2 months ago
We are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business. Your role will involve shaping our travel offerings and serving as the primary contact for consultants, assisting guests with reservations and special requests. Your diverse expertise in operations, client experience, supplier engagements, and communication will ensure top client service and business success.
Some of your key responsibilities will include:
Being the initial point of contact for international clients interested in booking tailor-made holidays and safaris.
Handling hotel/lodge reservations based on consultant requirements.
Distributing travel requests to agents and supporting Sales consultants with administrative tasks
Collaborating with Sales Managers to address client travel issues.
Updating the Concierge dashboard and providing reports to sales managers
RequirementsOur ideal candidate for the German Concierge Specialist position will have:
A National Senior Certificate/Matric
2 years of experience in a Concierge or Sales Administrative Assistant role in a Tour Operator Environment
Proficiency in speaking and writing German.
Strong communication, problem-solving, and interpersonal skills
Willingness to learn and work in a fast-paced environment.
Ability to build relationships.
Own car & Drivers
Advantageous:
Degree/Diploma in Tourism
BenefitsOur people matter and that is why they enjoy numerous benefits:
Medical aid
Provident fund
Risk benefits (death, funeral and disability cover)
Lyra Employee Wellness Programme
Wellness Offerings – Fitness
Incentivised earning model (Vubu)
In-House subsidised coffee shop
Loyalty Card – to enjoy various discounts with numerous retail partners
tBucks reward system (not replicated anywhere else in the industry)
Learning and development culture – “It Starts with me – iLearn” learning hub
Bursary Programme for staff dependants
Hybrid working environment
Open door policy with leadership
Mentorship
Requirements
German
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