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Network Support Engineer

3 months ago

Johannesburg, South Africa NTT Full time
JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

A Network Engineer is a seasoned technical professional responsible for designing, implementing, maintaining, and optimising NTT's network infrastructure to ensure efficient and secure communication. This role involves collaborating with cross-functional teams to support networking needs. This role plays a critical role in ensuring network reliability, performance, and security.

What you'll be doing

Key Roles and Responsibilities:

Designs and plans network solutions, including LAN, WAN, data centre, and cloud networks Develops network architectures that meet the organisation's current and future requirements Configures, deploys, and manages network devices such as routers, switches, firewalls, load balancers, and wireless controllers Implements and maintains network services and protocols Implements and enforces network security measures, including firewalls, intrusion detection/prevention systems, access controls, and VPNs Monitors network traffic for security threats and vulnerabilities Diagnoses and resolves complex network issues, utilising advanced troubleshooting techniques and network monitoring tools Analyses network performance data to identify and address bottlenecks and irregularities Optimises network performance by analysing traffic patterns, adjusting configurations, and implementing quality of service (QoS) measures Creates and maintains comprehensive network documentation, including network diagrams, configurations, standard operating procedures, and incident reports Collaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholders Communicates technical information effectively to both technical and non-technical audiences Manages/participates in network-related projects, including network upgrades, migrations, and expansions Develops project plans, define objectives, and ensure successful project execution Stays updated with emerging networking technologies and industry trend Evaluates and recommends new tools, technologies, and solutions that enhance the organisation's network capabilities Works with vendors to evaluate, procure, and manage networking equipment, services, and support contracts Utilise network monitoring and analysis tools to proactively monitor network health, identify issues, and respond to incidents Estimate network capacity requirements and plan for scalability to accommodate business growth and changing needs


Knowledge, Skills and Attributes:

Strong understanding of networking concepts, protocols, architectures, and services Proficiency in configuring and managing network devices such as routers, switches, firewalls, load balancers, and wireless controllers In-depth knowledge of network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS, and security protocols Hands-on experience with network monitoring and analysis tools Strong documentation and communication skills to convey technical information effectively Proficient in network administration and configuration tools Analytical problem-solving skills to diagnose and resolve complex network issues Strong project management skills to lead and contribute to network projects Familiarity with network security principles and best practices


Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field Relevant cloud provider Network Administration certification (Azure, Google, Amazon) Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial Relevant certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Juniper Networks Certified Internet Associate (JNCIA), or equivalent certifications are preferred


Required Experience:

Seasoned relevant experience in network engineering or a related role Seasoned experience working in a networking environment Seasoned experience with network security Seasoned WAN and LAN experience Seasoned experience in wireless equipment, protocols, standards, and wireless LAN design Seasoned experience with cloud networking (AWS, Azure, etc.)

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.