Profiler: Specialist Investigation Unit

2 weeks ago


Johannesburg, South Africa Old Mutual Full time

Description

N/A Gathering and compiling all the relevant documents and information required by investigators to start the investigation process. Ensure effective quality profiling for LVA’S and investigations. Determining the merits of the claim - fraudulent versus legitimate Conducting background checks on individuals or companies Ensure the timeous identification, if possible, of fraudulent claims, resulting in monetary savings for the company Accurate compiling of profiling pack with findings and recommendations for line management to make an informed decision. Attending weekly claims forum meetings. To build and maintain relationships with relevant stakeholders, internally and externally. Strive to ensure clients are satisfied with SIU service delivery. Ensure data is quality controlled. Effectively communicate and give feedback to brokers, staff, and call Centre when and as required. Analyze query and complaints trends and suggest solutions. Attending to emails and queries timeously 

Skills

Education

Higher Certificate in Short Term Insurance: Fraud Examiner

Closing Date

22 May 2024

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