Sales Associate

4 weeks ago

Rustenburg, South Africa HomeChoice Holdings Limited Full time

Description

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.

What you will love doing in this role

Enhancing the customers interaction through a positive sales & service experience Manage the customer journey account opening and order processing Product knowledge and pricing management Provide an exceptional customer experience Adhere to quality standards General housekeeping WFS Feedback Stock management Administration & Reporting Requirements

What you’ll need to do this role

Grade 12/Matric (Minimum Required)1 years’ minimum experience in retailMust be available to work shifts, weekends and public holidaysWorking in the homewares retail industry would be advantageous

What we will love about you

Energetic with a positive attitudePersuasive skillsAbility to work independently as well as within a teamExcellent communication skillsGood analytical ability and attention to detailResilient and change orientated

Behaviors we love

Wow my customer
Walk in my customers’ shoesDeliver on my promisesDeliver insight-led solutions my customers need treat the business as  my own
Take accountabilityBe curious, creative & explore opportunitiesDo it right & at the right time play as a team
Be helpfulBe inclusiveFind the fun

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