VM Manager

2 days ago

Johannesburg, South Africa adidas Full time

Job Title:                VM Manager

Location:                Sandton Halo BCS, Johannesburg

 

Purpose & Overall Relevance for the Organization: 

 

Contribute to store profitability by: 

  • Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising 
  • Coordinating team members to provide a leading shopping experience 

 

Key Responsibilities: 

 

  • Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM 
  • Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs 
  • Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through 
  • Be a role model for customer service and meeting or exceeding customers’ expectations 
  • Supervise and coordinate the team to ensure all customers receive an optimal service level at all times 
  • Lead your team to meet or exceed customer expectations at all times 
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values 
  • Use advanced Category expertise to drive sales and customer loyalty in your assigned area 
  • Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training 
  • Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines 
  • Manage merchandise delivery processing on the same day it arrives 
  • Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis 
  • Execute all applicable loss prevention procedures 
  • Maintain a safe and productive shopping and working environment 
  • Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance 
  • Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation 
  • Support’s market Visual Merchandising strategy through coaching and supporting Visual 

 

Merchandising Champions 

 

  • Complete all applicable training programs and effectively apply the learning on the job 
  • Seek coaching and learning opportunities to continually improve your performance 

 

Key Relationships: 

 

  • Customers 
  • Peers and Supervisor 
  • VM back office, Trade Marketing back office, Retail back office 

 

Knowledge, Skills and Abilities: 

 

  • Ability to use critical thinking and creative ways to solve problems 
  • Passion for fashion & sports 
  • Organized and detailed oriented 
  • Good numeracy, literacy, verbal and written communication skills 
  • A good eye for style, coordination and attention to detail 
  • Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures 
  • Strong leadership, interpersonal and communication skills 
  • Strong ability to collaborate and influence across different levels and departments 
  • Thrives under ambiguity; open to change and act as advocate for the ‘new’ 
  • Open to feedback; able to keep composure in stressful situations 
  • Passion for adidas brand and for sport 
  • Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

 

Requisite Education and Experience / Minimum Qualifications: 

 

  • Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience] 
  • Intermediate numeracy and literacy and advanced verbal communication skills 

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