Sales Agent
4 weeks ago
Objective/Purpose:
We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.
Responsibilities:
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
- Dealing with general customer service enquiries
- Support the Account Management and After Sales team where needed
Qualifications
Qualification:
· Grade 12 / Matric
Experience:
· Call Centre Inbound Sales or Outbound Sales.
· Minimum of 1 year call center experience in a sales environment
· UK call center experience advantageous
Additional Information
Required Skills:
• Computer literacy (Essential).
• Proficient in MS Word, Email and good typing speed (Essential).
• Neutral accent with excellent verbal and written English communication skills (Essential)
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