Sales Agent

4 weeks ago


Newlands East, South Africa WNS Global Services Full time
Job Description

Objective/Purpose:

We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.

Responsibilities:

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback 
  • Dealing with general customer service enquiries
  • Support the Account Management and After Sales team where needed

Qualifications

Qualification:

·       Grade 12 / Matric

Experience:

·       Call Centre Inbound Sales or Outbound Sales.

·       Minimum of 1 year call center experience in a sales environment

·       UK call center experience advantageous


Additional Information

Required Skills:

• Computer literacy (Essential).

• Proficient in MS Word, Email and good typing speed (Essential).

• Neutral accent with excellent verbal and written English communication skills (Essential)


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