Sales Assistant

2 weeks ago


Pretoria, South Africa Ares Holdings Full time
Job title : Sales Assistant - PretoriaJob Location : Gauteng, PretoriaDeadline : December 15, 2024Quick Recommended Links
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Responsibilities:
Customer Service & Sales

  • Acknowledge every customer within 30 seconds
  • Deliver excellent customer service to every customer
  • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
  • Close the sale & secure add on sales
  • Monitor your daily sales against your individual budget every few hours.

Inventory

  • Replenish footwear, apparel, and accessories from the storeroom daily
  • Minimising shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
  • Ensure stock entries in the POS systems are accurate
  • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
  • Process customer orders.

Daily Operations

  • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
  • Assist the manager with open and closing the store.

Training

  • Your training is your responsibility
  • Ensure you are allocated a buddy initially & that you learn from them
  • You must attend quarterly training sessions & complete the assessments
  • Ensure you receive monthly feedback from your manager
  • Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
  • These are essential as they will determine your eligibility for promotions

Merchandising

  • Observe the store & maintain stock presentation in accordance with the store standards
  • Ensure sizes are replenished
  • Assist the team to change the windows/ Mannequin’s fortnightly
  • Ensure POS materials are stored in the area to avoid damage.

Requirements

  • Grade 12 or Equivalent
  • 1 year of customers services experience minimum
  • Crocs product knowledge advantageous
  • Able to work flexible shifts

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