Personal Assistant

Found in: Talent ZA C2 - 2 weeks ago

Bloemfontein, South Africa Aspire Recruiting Full time
Personal Assistant needed for gift shop

We are seeking a highly organized and dynamic individual to join our team as a Personal Assistant at our bustling gift shop. The ideal candidate will possess excellent communication and multitasking skills, along with a passion for customer service. As a Personal Assistant, you will play a pivotal role in ensuring the smooth operation of the gift shop and providing exceptional support to the management team.

Responsibilities:
  1. Customer Service:
    • Greet and assist customers with a friendly and positive attitude.
    • Provide information about products, promotions, and services.
    • Handle customer inquiries, concerns, and requests in a professional manner.
  2. Administrative Support:
    • Assist the management team in daily administrative tasks.
    • Manage phone calls, emails, and other correspondence.
    • Maintain organized records of inventory, orders, and customer interactions.
  3. Order Processing:
    • Process customer orders, ensuring accuracy and efficiency.
    • Coordinate with suppliers and vendors for timely restocking of inventory.
    • Monitor inventory levels and assist in reordering merchandise as needed.
  4. Visual Merchandising:
    • Collaborate with the team to maintain an attractive and organized sales floor.
    • Assist in arranging and displaying products to maximize visual appeal.
    • Participate in periodic store layout changes and seasonal displays.
  5. Event Coordination:
    • Assist in the planning and execution of in-store events and promotions.
    • Coordinate with marketing efforts to promote special events.
    • Ensure all necessary materials and products are available for events.
Qualifications: Grade 12
  1. Experience:
    • Previous experience in a retail or customer service role is preferred.
    • Familiarity with gift shop operations is a plus.
  2. Communication Skills:
    • Excellent verbal and written communication skills.
    • Ability to interact confidently with customers and team members.
  3. Organizational Skills:
    • Strong organizational and multitasking abilities.
    • Detail-oriented with a focus on accuracy.
  4. Tech Savvy:
    • Proficient in using basic office software (e.g., Microsoft Office, Google Suite).
    • Familiarity with point-of-sale (POS) systems is an advantage.
  5. Adaptability:
    • Ability to thrive in a fast-paced and ever-changing retail environment.
    • Willingness to take on various tasks and responsibilities as needed.

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