IT Systems Manager

1 month ago

Johannesburg, South Africa Staff Unlimited Recruitment Full time

To manage the IT functions on a day-to-day operational basis.

 

Duties include:

  • Leadership & Management
    • Lead and manage the IT department, providing guidance and technical support to team members.
    • Develop and implement IT strategies that align with business goals.
    • Foster a collaborative and innovative team environment.
  • CargoWise Support
    • Serve as the primary point of contact for all CargoWise-related issues and enhancements.
    • Manage the implementation, support, and optimization of CargoWise systems.
    • Ensure best practices and compliance with industry standards for CargoWise usage.
  • Infrastructure Management
    • Oversee the maintenance and optimization of IT infrastructure, including servers, networks, and security systems
    • Ensure high availability and reliability of IT services and systems.
  • Applications Support
    • Manage the application support team, ensuring timely resolution of issues and user support.
    • Put usage controls in place to avoid systems and cost abuse
    • Coordinate with stakeholders to identify and implement application improvements.
  • CargoWise Systems Integrations
    • Oversee Integration Projects: Plan and execute system integration projects to ensure seamless interoperability between different software applications, hardware systems, and IT infrastructures.
    • Develop Integration and Test Strategies: Create and implement strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across systems.
    • Coordinate with Teams: Work with cross-functional teams, including IT, software development vendor, and business units, to gather integration requirements and translate business needs into technical specifications.
    • Training and Documentation: Facilitate training sessions and create documentation for IT staff and end-users to ensure they understand the integration processes and can troubleshoot common issues.
    • Provide associated documentation, according to internal process
  • Report / Budgeting
    • Report Incident and System Information to Senior Management
    • Annual Budgeting for the I.T. Department
    • Monthly Reporting on I.T. Costs as defined by Senior Management
  • Strategic Planning
    • Assess current IT systems and infrastructure to identify areas for improvement.
    • Plan and execute IT projects to enhance operational efficiency and effectiveness.
  • Compliance & Security
    • Ensure adherence to IT security policies and data protection regulations.
    • Conduct regular audits and risk assessments to safeguard company data

 

Minimum Requirements:

  • Matric Certificate
  • Bachelor’s degree in information technology or a related field – imperative
  • Certified CargoWise Professional – imperative
  • AWS certifications (advantageous).
  • Network certifications (advantageous)
  • Proven experience of Managing an IT Department
  • Experience in IT Infrastructure Planning and Development

 

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