Revenue Manager

4 weeks ago

Johannesburg, South Africa Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Text Constant Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.

About Four Seasons Hotel, The Westcliff, Johannesburg

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and a passion for food and wine.

We seek a highly motivated and service-minded individual to join the Sales and Marketing Team as Revenue Manager .

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.” 

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Job Summary

Our Sales and Marketing team is dedicated to accommodating guest requests from the ordinary to the extraordinary.

Key Activities

Create annual budget and monthly forecasts for rooms occupancy, ADR and revenue.

Interpret business analytics into meaningful action to improve performance.

Create and submit hotel forecasts leveraging IDeaS G3 Revenue Management System; and monitor accuracy on weekly basis.

Manage inventory through all distribution channels for optimal availability.

Lead optimal pricing strategy and analysis and recommendations – engage 3rd party expertise when appropriate.

Build consensus within Revenue Strategy Team to move new initiatives forward.

Lead and present weekly Revenue Strategy and Forecast Meetings

Driver of total revenue management business analytics and opportunities (rooms, F&B, spa, catering, etc). Partner with operations to implement new initiatives and measure results.

Weekly engagements with OTA Market Managers, plus liaise regularly with corporate marketing, agencies and vendors on campaign management opportunities (GDS advertising, OTA promotions, PPC, FSHR corporate promotions, etc).

Take ownership of merchandising strategies (web featured package display, on-line upsell descriptions, GDS sequence, OTA placement and “store” participation, etc)

Business owner of Opera, BI tools, IDeaS G3 revenue management system, future RM systems for catering, F&B, etc.

Learn more about
what it is like to work at Four Seasons – visit us:

Successful candidate must possess legal rights to work in South Africa

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Should you not have heard from us within 10 days of application, please consider your application unsuccessful at this time.

EE candidates including disabled applicants are welcomed to apply.

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