Flexi 24Hrs Sales Advisor

5 months ago

Southern Suburbs, South Africa HomeChoice Holdings Limited Full time

Description

The ideal candidate for the role will be responsible to ensure that they achieve the agreed sales and revenue targets in line with the business requirements

What you will love doing in this role

 Meet sales objectives and revenue targets Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and qualityAlways ensure that any outstanding tasks are up to dateAdhere to all service level agreementsConsistently and proactively communicate ways to improve efficiencies in our performance and procedures and systems Provide exceptional customer service Ensure a professional, polite and efficient service is offered by acting as an ambassadorTake responsibility for each call by ensuring that advice is always given in the customers best interestHandle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfactionContinuously work towards improving the customer experience and service delivery Meet operational & quality efficiencies Ensure the accurate completion of time sheets on a daily basisEnsure all verification documents are completed and approved within the required timeframesEnsure the accurate capturing of customer account details onto the systemFollow company processes accurately to ensure quality of service deliveryEnsure compliance standards and legislative requirements are adhered to and met against agreed quality benchmark Administration and reporting Provide relief work in other operational departments in order to meet business requirements and customer needs – when requiredProvide daily/weekly/monthly reports as per business requirementsAcquire and accurately capture all necessary documentation Provide Relief Services Provide relief work in other operational departments in order to meet business requirements and customer needs – when required Requirements

What you’ll need to do this role

Grade 12/Matric (Minimum Required) 5 years’ minimum experience in Direct Selling Industry B Degree (advantageous) Drivers License

What we will love about you

Energetic with a positive attitude Persuasive skills Ability to work independently as well as within a team Excellent communication skills Good analytical ability and attention to detail Resilient and change orientated

Behaviors we love

Wow my customer Walk in my customers’ shoesDeliver on my promisesDeliver insight-led solutions my customers need Treat the business as my own Take accountabilityBe curious, creative & explore opportunitiesDo it right & at the right time Play as a team Be helpfulBe inclusive Find the fun

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