Field Service Technician

Found in: Talent ZA C2 - 2 weeks ago

Emalahleni, South Africa Komatsu Full time
Job Overview

The position will be based at Seriti Kriel Colliery and the incumbent will report to the Supervisor Field Service.

Provide technical support to the Customer as per the contractual obligations.

Key Job Responsibilities

Job Specification (not totally inclusive)

Be responsible for maintenance inspections on all Joy Machines. (Continuous Miners and Shuttle Cars); Perform Machine Performance checks; Conduct Solid head inspections on CM’s (Continuous Miners); Cover production sections when on standby; Assist with MCA`s (Machine Condition Assessments) on Continuous miners and shuttle cars; Assist with Warranty claims and Special investigations on the Customer site and at KMC; Assist with machine inspections, sign off and commissioning on mine and at KMC; Must assist Site Manager with updating/recording sub-assembly failures and changeouts(forecasting); Breakdown Support if required; Compile Monthly required Field service reports and other documentation properly recorded in Salesforce.

Qualifications/Requirements

Minimum Skills and experience required

Qualified Electrician / Millwright with Grade 12/N3 qualification with at least 5 years’ underground experience; Flameproof and Gas Testing certificates; Driver’s license and own reliable transport; Must be computer literate (MS Word, MS Excel, MS PowerPoint); Strong maintenance background with relevant Joy equipment knowledge; AC Shuttle car, Faceboss I /RIO II knowledge to provide technical support to the Customer is crucial; Strong interpersonal skills are essential with an ability to communicate with customers and to accept and adopt a competent, responsible attitude.

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