Short-Term Insurance Administrator

Found in: Talent ZA C2 - 2 weeks ago


East London, South Africa Abantu Staffing Solutions Full time

Minimum Requirements:

  • Grade 12 / Matric
  • Experience (3+ Years in industry)
  • NQF4 qualifications and credits
  • RE5 Exam passed
  • Class of Business completed for STI Personal and Commercial lines
  • NQF5 passed for STI (Highly advantageous)
  • Experience on SANTAM online system (Highly advantageous)
  • Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)

 

Responsibilities:

  • Make- and receive calls to clients
  • Do- and follow through amendments to client policies
  • Evaluate cover to avoid under insurance
  • Advise on claims under what section covered on policies
  • Involvement with claims intermediary service (Client satisfied)
  • Manage unpaid premiums
  • Evaluate rates online-items and negotiate premiums
  • Policy renewals
  • Completeness and accuracy of Record-of-Advice
  • Fit & Proper-, FAIS, FICA and Code of Conduct compliant
  • Grow portfolio by up- and cross selling
  • Build relationships (Trust) with clients

 

Key Skills and Competencies:

  • Strong administrative skills
  • Good verbal- and written communication skills at all levels
  • Computer literate in Microsoft office and internet
  • Self-discipline and time management
  • Punctuality
  • Meet deadlines


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