HOD - Procurement (must have insurance or emergency service experience)

1 month ago


Johannesburg, South Africa Talent Evolution (Pty) Ltd Full time
Procurement and Network Management and responsible for managing the Ambulance, Emergency Medical Services Automotive and Home service Providers as a whole; implement more efficient ways of providing service. Manage and oversee Cost Control Division

Duties:
·         Manage EMS, Auto & Home Service Providers
 
·         Extend and enhance the panel of service providers.
 
·         Negotiate and manage rates/outcomes with service providers.
 
·         Advise management on related processes, procedures and protocols.
 
·         Timeous production of required stats and reports
 
·         Understands and interprets stats, reports, products and SLA with clients to ensure smooth running of the department (this has a direct impact on service levels and customer services if not understood)
·         Ensures that department policies and procedures are updated in order to ensure continuing effectiveness, and communicates and implements same, effectively.
·         Assist staff when they experience complaints and problems with Service Providers
·         Ensure monthly KPI’s are tracked and reported on.
·         Manage the onboarding and support of the digital platforms and engagements with providers to ensure correct utilization of the platform.
Perform training with providers and host roadshows nationally

Requirements:
  • Min 3 years working experience at a manager level within an emergency dispatch environment or insurance related environment.
  • Excellent geographical knowledge of South Africa and Africa
  • Understanding the complexity of service provider services within the company’s business environment
  • Ability to manage own time.
  • Excellent administrative skills
  • Articulate in English/Afrikaans (ethnic languages will be an advantage)
Should you not receive a response within 10 working days, please consider your application as unsuccessful

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