Agent: aPMB
1 month ago
Cape Town, South Africa
Palesa Mbali Group
Full time
Position Profile: Agent: aPMB
Department: Disease Management Services
Grade: B4M3
Position Purpose: To efficiently and accurately interpret and capture data to support the relevant stakeholder's needs and demands thus supporting the organization's customer service image and brand.
Experience: 1 - 2 relevant healthcare industry experience
Qualifications: Matric
Knowledge:
- Knowledge and application of processes and procedures
- Knowledge of scheme rules and contractual negotiations
- Knowledge and application of relevant legislation
Skills:
- Accuracy
- Problem solving and decision making skills .
- Relevant systems knowledge and application
- Business Writing Skills
- Communication Skills
- Computer Technology Skills
- Task Management
- Adobe Creative Suite
- Data modelling and evaluation
- Attention to Accuracy and Detail
- Numerical Ability
- Customer Focus
- Planning and organizing skills
