Brander / Graphic Designer

4 weeks ago

East London, South Africa Abantu Staffing Solutions Full time

Overview / Purpose of the job:

As a Brander, you will hold a vital role in the branch sales generation. With such a position, you are responsible for a variety of products and service offerings. You are expected to give a friendly prompt service to all customers. Management expects you to use your own initiative, generating adequate sales leads and committing to a prompt and professional service delivery to our clients at all times

Min Requirements:

  • Matric
  • Microsoft Office
  • 1 year experience in retail sales preferred
  • Comfortable operating machinery
  • Interest in graphic design

Responsibilities:

  • Making sure the front office, workspace and branding room are neat and tidy
  • Assisting customers with queries and orders promptly
  • Taking in customer briefs and preparing artwork for approval
  • Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process
  • Operating and maintaining the necessary machinery
  • Have a can-do approach and willingness to learn
  • Phoning customers and sms on Bulk SMS system for collections
  • Ensuring stock is replenished and reordered timeously
  • Continually advance your product knowledge and that of other employees
  • Understanding and implementing all policies, procedures and quality standards
  • Ensuring regular discussions are held with the relevant staff to promote good workflows (daily if necessary) and bring any problems to management’s attention
  • Make sure you are a role model for staff by providing excellent customer service and support to the business

Competencies:(Knowledge, skills and attributes)

  • Well spoken
  • Excellent communication skills
  • Excellent people skills
  • Service orientation

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