Instructional Design Specialist

2 months ago

Cape Town, South Africa Sanlam Full time

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market.

We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. 

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

This is a specialist role, which is responsible for research, design and development of training content and related workshop material in support of client and/or business requirements and with specific focus on alignment with relevant financial services legislation.

What will make you successful in this role?

This role is responsible for:


• Providing support to the business by integrating technology into the curriculum and working with the business to successfully implement learning technologies
• Assessing instructional needs within the business and identifying applicable solutions to enhance learning
• Development of instructional content used to support online, blended, and face-to-face learning interventions.
• Assisting with the development of web based and multimedia instructional materials to support learning and development.
• Designing, developing, and delivering professional and technical training for the business on current technologies and new initiatives in the area of instructional technology through web-based tutorials, instructor-led and face-to-face workshops, remote web-conference sessions, and online self-paced training programs.

The role will further support with:


• Scoping and managing research and design projects as and when required
• Designing training workshops in relation to content, structure, and process
• Rolling out of new training including pilots and train-the trainer sessions
• Maintaining, updating, and reviewing of existing training content

Qualification and Experience:

• Relevant B Degree 
• A relevant professional qualification (., Instructional Technology / Design Qualification) will be advantageous
• E-Learning / Graphic Design experience is recommended 
• CFP qualification will be advantageous 
• Assessor / Moderator certification is recommended

Knowledge and Skills:


• Computers and peripheral devices
• Win and Mobile OS, MS Office, Exchange
• Moodle: LMS
• Video and web conferencing, multimedia, learning management and lecture capture systems; courseware development in HTML, Flash, web authoring, desktop publishing and other applications (Adobe CS, Captivate, Articulate, .
• Articulate, Camtasia, AVS, Raptivity, SnagIt, Flipping Book, SAP Productivity, Handbrake, Visio Photoshop, Notepad, SPP
• Adult Learning Principles and different learning styles/types
• E-Learning and blended learning development
• Training assessment and evaluation
• Training Needs Analysis processes
• Financial Services Product Knowledge (Sanlam and competitors) 
• Relevant regulatory legislation and compliance knowledge
• Full understanding of the different training qualification frameworks
• Sanlam sales and advice processes
• Research methodology
• Project management

Core Competencies:


• Customer Focus
• Collaborate
• Innovation
• Results Driven
• Resilience

Personal Attributes:


• Excellent communication skills (verbal and written)
• Detailed minded
• Relationship building and networking
• Structured and good planning skills/co-ordination skills
• Innovative and problem solver
• Decision quality
• Technical professional skills
• Presentation skills
• Influencing ability
• Coaching mindset
• Continuous learning

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. The closing date for applications is 21 October 2024.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated. 

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

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