Senior Specialist: Fibre To The Home and Business

2 weeks ago

Bloemfontein, South Africa Vodafone Full time

.

When it comes to putting people first, we're number 1. 

The number 1 Top Employer in South Africa. 
Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit:

End-to-end account management of key business partners within the FTTX Sales Channels The key point of contact, liaising between Vodacom SA and the relevant Sales Channels nationally and regionally based. Utilise various Sales channels to re-sell the FTTH packages to the end consumer. Develop and maintain mutually beneficial stakeholder relationships, with a particular focus on customer acquisition, customer retention and base growth. Track revenue on existing business/ customer base and provide input into revenue growth processes; upholding the improvement of customer satisfaction levels with a view to the same. Ensure that there is continuous engagement with Sales Channels, to ensure that Vodacom’s FTTX sales targets are achieved. Create and fulfill the regional FTTH marketing strategy in the regions, by utilizing the regional GTM teams

Your responsibilities will include:

Revenue Growth, Sales Planning and Execution

Develop strategies and implement sales plans for respective channels aligned to the business strategy. Develop and implement plans to increase net sales revenue across FTTX Sales Channels. Focused sales execution strategies and implementation plans at the cohort level. Forecasting of performance to achieve targets based on actuals. Retention, base management, and growth of revenue targets by increasing FTTX sales via the relevant sales channels. Provide insights and analysis of consumer behavior/ adoption/ experience that enables product development and targeted solution selling.


Channel Partner Management

Identify and propose new channel partners Manage and support existing channel partners; Oversight on channel partner operations to ensure business models are profitable and in accordance with Vodacom standards and Governance; Assist with product knowledge and developing the business acumen of Channel Partner;


Reporting and Feedback

Monitor and track performance against the set targets for the relevant FTTX Sales Channels. Accurate reporting and feedback of performance against targets. Deliver sales presentations and proposals to senior leadership


Stakeholder and Relationship Management and Customer Service

Build strong relationships through proactive interaction with customers at all levels. Create a great customer experience with all customer interactions; Plans and develops relationships with Sales Channels nationally and supports the relevant FTTX Sales Channel and onboarding teams, in order to enable the relevant FTTX Sales Channels. Foster a close working relationship with the Fibre Value chain Delivery, Product, Process and systems and Call centres. Managing suppliers for ongoing maintenance as well as customer experience for Fibre.

The ideal candidate for this role will have:

Relevant 3 year Degree or National Diploma in Business management or Marketing or related (essential) and A minimum 5 to 8 years relevant experience essential in: Carrier Wholesale or Enterprise networks focussed on Fixed Networks or Broadband essential Consumer sales experience essential Retail experience Sales account management essential ICT Sales experience essential FTTX portfolio (advantageous)


OR

Matric (essential) and A minimum of 8 years plus experience in: Carrier Wholesale or Enterprise networks focussed on Fixed Networks or Broadband essential Consumer sales experience essential Retail experience Sales account management essential ICT Sales experience essential FTTX portfolio (advantageous)

We make an impact by offering:

Enticing incentive programs and competitive benefit packages Retirement funds, risk benefits, and medical aid benefits Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies


Closing date for Applications: 20 May 2024.

The base location for this role is Bloemfontein.


The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Who we are

  • Senior Property Financial Consultant

    1 month ago

    Bloemfontein, South Africa Tower Group Full time

    Job DescriptionKey Responsibilities:To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home...

  • Senior Regulatory Specialist

    4 weeks ago

    Bloemfontein, South Africa Parexel Full time

    When our values align, there's no limit to what we can achieve.   REGISTER YOUR INTEREST for the upcoming Senior Regulatory & Submissions Specialist positions. As soon as the role becomes available, we will promptly send you an email invitation to apply officially. Currently, the position is hybrid office-based. Accountable for performance and...

  • Senior Medical Writer

    3 weeks ago

    Bloemfontein, South Africa Parexel Full time

    When our values align, there's no limit to what we can achieve.   Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our...

  • Senior Data Team Lead, home-based in South Africa

    1 month ago

    Bloemfontein, South Africa IQVIA Full time

    RESPONSIBILITIES Serve as primary point of contact for customer on data management deliverables Manage multiple large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global programs of global studies Provide project management expertise working with customer data managers, key decision...

  • Business Banking Coverage Graduate Programme

    1 month ago

    Bloemfontein, South Africa Standard Bank Group Full time

    Job Description Our Business Banking Coverage segment provides broad-based client solutions to a wide spectrum of small, medium and large enterprises. Our support extends across the 14 sectors in which we operate; providing our clients with deep sector knowledge and solutioning expertise. We have partnered with businesses for over 160 years, and it is...

  • Teaching and Learning Coordinator

    2 weeks ago

    Bloemfontein, South Africa UFS, Bloemfontein Full time

    KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: - Applications submitted through any other platform will not be considered.  Inherent Job requirements: Lecturer/ Medical Officer • A MBChB or master's degree in clinical psychology. • Registration with the Health Professions Council of South...

  • Regulatory Affairs Associate

    3 weeks ago

    Bloemfontein, Orange Free State, South Africa Parexel Full time

    We are looking for an experienced Regulatory Affairs Professional with working knowledge of Clinical Trail Applications (CTA) to join our team in South Africa This role can be office based (Bloemfontein) or home based anywhere in South Africa.As a Regulatory Affairs Associate you will ensure the timely performance of work within a project scope to the...

  • Regulatory Affairs Associate

    3 weeks ago

    Bloemfontein, South Africa Parexel Full time

    We are looking for an experienced Regulatory Affairs Professional with working knowledge of Clinical Trail Applications (CTA) to join our team in South Africa! This role can be office based (Bloemfontein) or home based anywhere in South Africa.As a Regulatory Affairs Associate you will ensure the timely performance of work within a project scope to the...

  • Senior Clinical Research Associate

    4 days ago

    Bloemfontein, South Africa Parexel Full time

    When our values align, there's no limit to what we can achieve.   Parexel FSP is hiring Senior Clinical Research Associates and CRAII. Home-based. As a top Clinical Research Organization in the world, we are looking to strengthen our Clinical Operations team. You will work independently and actively manage all necessary activities required for...

  • Regulatory Affairs Associate

    3 weeks ago

    Bloemfontein, South Africa Parexel Full time

    When our values align, there's no limit to what we can achieve.   We are looking for an experienced Regulatory Affairs Professional with working knowledge of Clinical Trail Applications (CTA) to join our team in South Africa! This role can be office based (Bloemfontein) or home based anywhere in South Africa. As a Regulatory Affairs Associate you...

  • Personal and Private Banking

    3 weeks ago

    Bloemfontein, South Africa Standard Bank Group Full time

    Job Description and Performance Contract. Application closing date: 30 June 2024 Qualifications FAIS accredited qualification in:  BCom Honours Financial Management Honours qualification to be completed by 31 December 2024 Additional Information Minimum Requirements: South African Citizen Should you have work experience, it should...

  • Senior Accountant

    1 month ago

    Bloemfontein, South Africa Mirna Butler Recruitment Full time

    Are you a creative, loyal and professional Accountant? If so, the please apply!Candidates who meet the below minimum requirements are invited to submit their application via the link provided.Minimum requirements:Fluent in Afrikaans and EnglishAccounting degree or higher with completed learnershipMinimum of 5 years experience in an accounting firmPracticing...

  • Senior Accountant

    1 month ago

    Bloemfontein, South Africa Mirna Butler Recruitment Full time

    Are you a creative, loyal and professional Accountant? If so, the please apply!Candidates who meet the below minimum requirements are invited to submit their application via the link provided.Minimum requirements:Fluent in Afrikaans and EnglishAccounting degree or higher with completed learnershipMinimum of 5 years experience in an accounting firmPracticing...

  • Senior Data Team Lead

    1 month ago

    Bloemfontein, South Africa IQVIA Full time

    Job Overview Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer...

  • Provincial Manager

    1 week ago

    Bloemfontein, South Africa Land Bank Careers Full time

    (Land Bank) is South Africa’s only specialist agricultural bank established in 1912, the bank’s sole objective is to serve South African commercial and emerging farmers and bring specially designed financial services within their reach. These services enable farmers to finance land, equipment, improve assets and obtain production credit. The Land Bank...

  • Senior Academic Administrator

    3 weeks ago

    Bloemfontein, South Africa CTU Career Chatz Full time

    Job Summary: The Academic Administrator position will include administrative support functions in the following areas such as: Infrastructure maintenance Health and Safety Human Resources Academic Delivery Campus Administration Campus Quality Assurance Providing administrative support to the Campus Operations Manager in the day-to-day business of the...

  • Senior Academic Administrator

    1 month ago

    Bloemfontein, South Africa CTU Career Chatz Full time

    Job Summary: The Academic Administrator position will include administrative support functions in the following areas such as:Infrastructure maintenanceHealth and SafetyHuman ResourcesAcademic DeliveryCampus AdministrationCampus Quality AssuranceProviding administrative support to the Campus Operations Manager in the day-to-day business of the campus...

  • Senior Academic Administrator

    1 month ago

    Bloemfontein, South Africa CTU Career Chatz Full time

    Job Summary: The Academic Administrator position will include administrative support functions in the following areas such as:Infrastructure maintenanceHealth and SafetyHuman ResourcesAcademic DeliveryCampus AdministrationCampus Quality AssuranceProviding administrative support to the Campus Operations Manager in the day-to-day business of the campus...

  • Master Data Officer

    1 month ago

    Bloemfontein, South Africa Shoprite Full time

    Purpose of the Job The role of the Master Data Officer is to be the first line support to the divisional offices, where the role is responsible to support with SAP data administrative services and ensuring that the butcheries can accurately process and transact information. The role will support the divisional offices with drawing of transacting...

  • Area Manager

    7 days ago

    Bloemfontein, South Africa Sanlam Full time

    JOB OVERVIEW Assume the overall responsibility for growth and profitability of Crop Insurance in the designated area, keeping and expanding contact with the clients, in line with Santam and Broker objectives. Provide technical support and assessments and deliver a high-quality service and support to the client base. PORTFOLIO GROWTH ...