Site Technician
6 months ago
Service technicians have to be capable of performing installation, maintenance and repair work on complex machines and equipment either in the field or in a repair facility. They use their knowledge of the equipment they handle to ensure that they’re working correctly and are properly installed for their buyers.
- Installs and tests equipment to make sure they work correctly;
- Follows installation and operation manuals;
- Responds to service requests and repairs equipment;
- Uses diagnostic tools to determine repair plans;
- Teaches customers how to use their equipment;
- Escalates issues to managers promptly;
- Knows how to use the necessary tools and equipment;
- Writes service reports after every site visit;
- Collaborates with managers and other service technicians;
- Follows all company policies and procedure;
- Adheres to safety regulations and industry standards.
SKILLS:
Service technicians must have an excellent technical and working knowledge of the specific equipment they are tasked with installing and maintaining. Their skills and qualifications should include:
- Knowledge of how to maintain, repair, diagnose and correctly install or replace equipment and machinery
- Firm technical knowledge of blueprints, diagrams, mechanical engineering schematics and electrical diagrams
- Excellent communication skills that allow them to explain technical problems to laypeople
- Strong knowledge about their industry and the general requirements of different equipment types
- Precise written communication abilities for filing repair, installation and maintenance reports
- Physical stamina in the handling of complex tools and heavy equipment and moving through confined spaces
- Ability to work with minimal supervision while using their own technical judgment regarding complex tasks
REQUIRED COMPETENCE AND/OR QUALIFICATIONS:
- Technical knowledge of water treatment plants and equipment.
- Three -Five years experience in a similar environment.
- Ability to use initiative, obtain information from operating manuals, P&ID’s, valve & instrument schedules.
- Ability to deal with customers and suppliers in a professional manner.
- Computer literate – Excel, Word and Outlook
Salary expectation: R22,000-R25,000
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