Flames Restaurant Manager
1 month ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
High up on the rocky Witwatersrand is where you’ll find us. Despite being in the middle of South Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.About Four Seasons Hotel, The Westcliff, Johannesburg
Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg. A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and a passion for food and wine.
We seek a highly motivated and service-minded individual to join the Food and Beverages Team as the Flames Restaurant Manager.
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
Job Summary
Our Food and Beverages Team is dedicated to accommodating guest requests from the ordinary to the extraordinary.
Job purpose : Responsible for the effective day-to-day management of the restaurant outlet (including food and beverage service) and the management of the team with specific regard to achieving profitability, maximising operational efficiencies and productivities; maintaining the restaurant product and standards of operation; maximising customer satisfaction; controlling operating equipment and stock, and developing a competent team.
Direct reports : Food & Beverage Supervisor
Number of indirect reports : Waiters / Bartenders/ Hostesses/ Labour brokers (Beta staff).
Core behavioural competencies:
Delivered Outlet Business Plan 10%
Planning
Motivating others / gaining co-operation
Decision-making
Training; coaching; keeping abreast of new developments in field
Analysing / Diagnosing performance of the outlet / product performance
Reviewing - Assessing feasibility; assessing compliance; efficiencies
Problem-Solving
Technical competencies:
Food & Beverage Costing
Food & Beverage Product Knowledge
Speciality beverage knowledge – wine, barrister
Team Planning
Operational Management
Product Development
Stock control
Intermediate Computer Skills
Micros / Opera is preferred
Minimum Qualifications
• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level
Experience Required
• 5-6 years in the food and beverage industry of which at least 2 years experience in a supervisory role within the food and beverage environment
Work conditions and special requirements
• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements
What to Expect:
Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence.
Learn more about
what it is like to work at Four Seasons – visit us:
Successful candidate must possess legal rights to work in South Africa
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Should you not have heard from us within 10 days of application, please consider your application unsuccessful at this time.
EE candidates including disabled applicants are welcomed to apply.
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