Donor Registry Coordinator

6 hours ago

Randburg, South Africa Pillango Placements Full time
We have an exciting opportunity, ideally for an organised and administrative BSc Graduate with 2 years' work experience, to join an NPO and kickstart a fulfilling career as a Donor Registry Coordinator. The successful candidate will support transplant centres in SA through donor search and selection.

NOTE: Please apply online. Due to large volumes, we are unable to consider direct applications via Whatsapp or email.

Requirements:

It is not expected that the successful candidate will necessarily have experience / competency in all the areas highlighted below.
  • Relevant Bachelor’s Degree (or equivalent) or relevant vocational training.
  • 2 plus years work experience, working in a high-pressure environment.
  • Experience of working with large database/CRM systems.
  • Ability to work in line with POPI and with an understanding of donor and patient confidentiality.
  • Willingness to travel on occasions for training and workshops, both nationally and internationally.
  • Own transport and valid driver's license.
Duties:
  • Screen and categorize incoming e-mails from South African Transplant Centers and Registry Search Coordinators.
  • Enter new search requests into the Hap-E Search software if the Transplant Center is not enabled.
  • Relay information about ongoing searches to the relevant registry coordinators.
  • Support transplant center coordinators with special requests or missing information.
  • Obtain and document invoicing information where applicable.
  • Provide pro forma invoices to obtain medical aid authorization.
  • Ensure medical aid authorization is obtained before donor workup or activation requests.
  • Facilitate workup communication between the international registry and relevant parties, ensuring updates throughout the process.
  • Request and obtain import/export permits and customs clearance as required.
  • Organize courier services if not provided by the international registry.
  • Assist with cryopreservation requests and ensure adequate handling of unused products.
  • Follow up after transplantation to assess customer satisfaction.
  • Collect and report information related to serious adverse events if necessary.
  • Support new users with registration and provide training on the registry software.
  • Assist with donor center activities, including arranging free family typing and resolving any complaints.
  • Assist in creating and maintaining departmental procedures, ensuring compliance with all relevant regulations.
  • Engage in quality assurance, service improvement projects, and regular supervision with the Head of Medical.
  • Stay informed of developments in stem cell donation and comply with health, safety, confidentiality, and data protection policies.
SALARY DISCLAIMER: The advertised salary range is merely a guideline to attract a range of potentially suitable candidates to the advertised position. It is the prerogative of the future employer to offer a candidate any market related remuneration package in line with the candidate’s qualifications, skills and level of experience.

  • Kza dispatching Service Co-ordinator

    3 months ago

    Randburg, South Africa Krones Machinery Full time

    -Division Customer Service / Academy Company Krones Southern Africa (Pty) Ltd Location Randburg, South Afrika Join as Professionals Worktime Full-time Krones Southern Africa is located in Northriding Johannesburg, and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and...

  • Kza dispatching Service Co-ordinator

    3 months ago

    Randburg, South Africa Krones Southern Africa (Pty) Ltd Full time

    Division - Customer Service / Academy - Company - Krones Southern Africa (Pty) Ltd - Location - Randburg, South Afrika - Join as - Professionals - Worktime - Full-time Krones Southern Africa is located in Northriding Johannesburg, and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the...

  • Evaluation & Monitoring Specialist

    3 months ago

    Randburg, South Africa Clearleaf HR Consulting (Pty) Ltd Full time

    **Company Description** The M&E Specialist will be responsible for designing and implementing the M&E activities of projects. Monitor the project activities on a regular basis, developing and maintaining the MIS of the Projects and will be responsible for the collection and analysis of different data in relation to the project activities. M&E System...

  • Digital Solution Architect

    4 months ago

    Randburg, South Africa Dimension Data Full time

    FunctieomschrijvingAre you looking for a company with a great culture and the freedom to be innovative? Do you want to work on cutting-edge projects, in an environment where you can express your opinions without fear of repercussion? My client is seeking an individual who wants to take part in the development of new technologies, while working closely with...