Remote Customer Support Specialist

5 hours ago

Stellenbosch, Western Cape, South Africa Remote Recruitment Full-time

Remote Recruitment is hiring a Customer Support Specialist for a UK-based employer, working fully remote from South Africa. You will own resolving UK customer issues end to end, handling email, chat and phone queries with a calm, empathetic manner.

The role requires experience in customer support, familiarity with Zendesk or Freshdesk, and strong problem-solving skills. You will join a 100% remote team, aligned to UK hours, and contribute to knowledge base improvements.