2IC (Second-in-Charge) â Tyre & Automotive Service Centre Gauteng; Lynwood Pretoria
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- Assist the Branch Manager with the overall management and profitability of the branch
- Oversee daily workshop and fitment centre operations
- Ensure exceptional customer service is delivered at all times
- Support and motivate staff to achieve sales and operational targets
- Assist with managing counter sales and customer enquiries
- Monitor workflow, job quality, and turnaround times
- Ensure workshop efficiency and productivity targets are met
- Assist with stock control, stock counts, and inventory management
- Monitor adherence to company policies, procedures, and safety standards
- Handle customer complaints and resolve issues professionally
- Support recruitment, training, and staff development initiatives
- Assist with cash-ups, reporting, and general branch administration
- Step in and manage the branch in the absence of the Branch Manager
- Build and maintain strong relationships with customers and suppliers
- Grade 12 / Matric
- Valid driver's licence
- Minimum 3-5 years' experience within a tyre, fitment centre, automotive workshop, service centre, or related environment
- Previous supervisory, team leader, senior sales, or assistant management experience
- Strong understanding of tyre and automotive products and services
- Computer literacy and experience working on business management systems
- Excellent customer service and communication skills
- Ability to lead, motivate, and manage a team
- Motor Industry experience Essential
- Tyre and fitment centre operations
- Automotive aftermarket or service centre management
- Workshop coordination and job card management
- Stock control and inventory management
- Sales and customer relationship management
- Staff supervision and performance management
- Natural leadership ability
- Strong problem-solving and decision-making skills
- Customer-focused and service-driven
- Hands-on and willing to lead by example
- Results-orientated with strong commercial awareness
- Organised and detail-orientated
- Professional, reliable, and trustworthy
- Able to work effectively in a fast-paced environment
- Customer Satisfaction
- Branch Sales Performance
- Workshop Productivity
- Staff Management and Development
- Stock Accuracy and Control
- Operational Efficiency
- Health and Safety Compliance
- Branch Profitability
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Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
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Applications should be submitted no later than 1 week from advertising.
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pretoria, South Africa Select Motor Recruitment Full-timeKey Responsibilities: Administration - Daily Functions Processing of GRVs / GRSs as per policy Processing of IBTs / Reversal of IBTs as per policy Processing of Credit notes as per policy Monitor & report on Cash sale and DRS outstanding Daily filing (Banking, Invoices, Picking Slips, Credit Notes, IBOs, IBO Picking Slips) Resolving queries from different...