Remote Customer Resolution Expert

4 hours ago

Polokwane, Limpopo, South Africa Placements24 Full-time

Placements24 is seeking a Remote Customer Resolution Specialist to join their fully remote team. The role is based in Polokwane, Limpopo region, ZA, and focuses on handling complex customer issues with empathy and professionalism.

The successful candidate will communicate resolutions clearly through multiple channels, maintain thorough records in the CRM, and collaborate with cross-functional teams to prevent recurrence and improve processes.