Product Specialist

Job Grade: C3 - C3.

Job Purpose:

The main purpose of this job is to maintain and grow the Rectron client base through promoting and selling Rectron’s product range.

• Effectively work with established clients and the normal dealer base assigned.
• Peruse the current sales dealer bases to identify sales opportunities.
• Follow up / Close leads generated on CRM
• Maintain and build trusted, long-term business relationships with clients.
• Engage closely with customers and ensure their expectations are met according to their requirements including breakdown of quotes and projects given.
• Ensure the client’s needs are met, with clear understanding and the relevant technical knowledge to match Rectron products.
• Proactively update and advise clients on new and upcoming Rectron products.
• Assisting all customers and sales team with queries, quotes and orders.
• Accurately list new products with key on-line customers based on their defined requirements.
• Providing pre-sales technical assistance and product education, and after-sales support services.
• Meeting regular sales targets and coordinating sales projects when required.
• Constant liaising with other members of the sales team and interacting with the technical team.
• Complete all allocated Product training as when necessary.
• Efficiently process accurate vendor reports ensuring that deadlines are adhered to and met.
• General updates and administration.
• Manage Stock per allocated pillar.
• Providing pre-sales technical assistance and product education, and after-sales support services.
• Meeting regular sales targets and coordinating sales projects when required.
• Constant liaising with other members of the sales team and interacting with the technical team.
• Complete all allocated Product training as when necessary.
• Efficiently process accurate vendor reports ensuring that deadlines are adhered to and met.
• General updates and administration.
• Manage Stock per allocated pillar.

Education/Qualification

Minimum: Matric Qualification, with a degree or diploma as an advantage

Skills & Competencies

• Strong sales ability
• Technical and solution orientated thinking
• Not afraid to cold call customers and sell up
• Strong customer relationships
• Willingness to learn new products and technologies on a continues basis
• Natural sales ability
• Motivated by additional sales as well as additional technical knowledge
• Ability to work under pressure
• Well-disciplined individual

Experience (experience required for the job)

At least 2-3 years Product Specialist experience in IT sales environment

Accountabilities.

• Target, GP and Customer Breadth targets to be sent out monthly and approved.
• Achieve exceptional ratings in client services
• Being able to identify that stock items are aging
• Complete all allocated product training