Remote Patient Onboarding Specialist

3 days ago

Stellenbosch, Western Cape, South Africa Jobgether SRL Full-time

Lever, Inc. is seeking a Patient Onboarding Agent (Customer Support) based in South Africa for a remote, long-term contractor role.

You will guide patients through onboarding for at-home sleep testing and oral appliance treatment, from purchase to telehealth scheduling and kit completion. You will manage a 100+ patient caseload, perform proactive outreach, handle inquiries via phone, SMS and email, protect PHI, and coordinate with insurance, clinical, sales and manufacturing teams to keep