Truck Workshop Administrator

SA Metal Group is proud of the high quality of people it has attracted.
Our employees are committed to our mission of providing the best
possible service to all our valued suppliers and customers, with
enthusiasm and integrity.

We believe that our people are our biggest asset. We aim to provide all staff members with all possible opportunities to realize their full potential within optimum working conditions. The process starts with selecting the right people for the job, after which we ensure continuous skills development, assisting the SA Metal Group to grow and develop.

We strive to conduct all our business with integrity, professionalism and a positive attitude.

Training, Empowerment & Development

SA Metal Group’s Human Capital Development Policy states:

“SA Metal Group values its people above all other assets and strives to develop all staff members to their full potential. To this end the Company provides excellent human capital development programmes and rewards staff members who strive to improve themselves and show commitment to the Mission of the Company.”

We offer many development programmes, including our Supervisory Development Programme, Artisan Development Programme and Adult Basic Education and Training Programme. We have on-site computer training facilities countrywide where these courses are held.

These programmes are aimed to develop, motivate and upskill our employees, providing them with an opportunity to progress to their full potential within SA Metal Group.

The SA Metal Group has an opportunity for an attention to detail, highly motivated, process-driven and organized Truck Workshop Administrator to join the Truck Workshop Department. The successful candidate will be responsible for providing comprehensive administrative support to the Truck Workshop team by ensuring accurate record keeping, timely reporting, compliance with statutory and company requirements, and the efficient administration of truck workshop related processes. The successful candidate will report to the Truck Workshop Manager.

Key Responsibilities

The successful candidate’s responsibilities will include, but are not limited to:

• Managing all email correspondence and requests.
• Managing all telephonic enquiries and correspondence.
• Ordering parts, arranging repairs and services, and liaising with service providers such as Volvo, Scania, and UD.
• Managing and processing quotations and invoices for repairs, vehicle services, parts, and tools.
• Ensuring that stock levels of critical spare parts are regularly reviewed and updated.
• Liaising with approved suppliers to source quality parts and spares.
• Ordering all required parts and spares from internal stores.
• Planning fleet services for trucks, light motor vehicles, trailers, balers, and other equipment, including arranging vehicle services, Certificate of Fitness (COF) appointments, and related activities.
• Scheduling and coordinating light motor vehicle inspections with internal departments.
• Coordinating, scheduling, and liaising with key internal stakeholders to ensure satisfaction with the quality and progress of work completed.
• Maintaining accurate filing systems and departmental records.
• Performing general administrative duties and any other tasks assigned by the Truck Workshop Manager, appropriate to this level of responsibility.
• Managing and maintaining the CWorks system for the Truck Workshop.
• Arranging parts and spares for the Truck Workshop from suppliers, processing spare part orders through the relevant manager, and monitoring stock and manufactured items.
• Assisting with the management and administration of Shreq Manager.
• Creating and maintaining spreadsheets for refurbishment and repair projects, ensuring repairs are accurately tracked and updated.
• Preparing Toolbox Talk topics and compiling weekly HR reports, including additional discussion points for departmental meetings.
• Scheduling and coordinating meetings with external suppliers and service providers.
• Administering and maintaining the workshop Safety File.
• Ensuring that First Aider and Safety Representative inspections are completed as required.
• Supervising workshop operations in the absence of management.
• Arranging service bookings for trucks and bakkies.
• Scheduling Certificate of Fitness (COF) bookings.
• Preparing, updating, and distributing vehicle breakdown reports.
• Assisting with ad hoc duties and projects as required by the business.

Grade 12 or equivalent

Driver’s licence

Minimum of 5 years’ experience in a similar role

Previous workshop experience required

Experience in Truck Workshop environment will be advantageous

Computer Literate (MS Word, MS Excel, MS Outlook)