Scrub Technician

We are seeking a Scrub Technician to support Territory Managers by assisting with equipment management, administration and case coverage within the operational environment. Requirements Key responsibilities Surgical procedure assistance
• Assist in handing instruments and supplies to the surgeon or surgical team during procedures.
• Prepare surgical drapes and sterile coverings for surgical sites.
• Anticipate the needs of the surgical team by preparing the appropriate instruments and supplies ahead of time.
• Identify opportunities to support sales and increase sales. Documentation and inventory management
• Document surgical procedures, including instruments used, materials and any specific notes related to the surgery.
• Assist in managing inventory by keeping track of surgical supplies. Relationship management
• Ensure customer satisfaction by addressing issues and providing timely solutions to product concerns.
• Escalate any unresolved queries to management in a timeous manner. General administration
• Conduct regular workshops with doctors and scrub sisters.
• Complete weekly and monthly reports, stock takes and quotes for repairs and product orders.
• Report any product-related adverse events to management. Qualifications and experience
• Essential: Matric.
• Advantageous: Anatomy training or qualification.
• Essential: 2+ years’ prior scrubbing or related experience.
• Valid driver’s licence.
• Clear background checks. Competencies
• Basic product knowledge of medical devices, their features, applications and benefits.
• Intermediate sales technique, including customer engagement and objection handling.
• Basic customer relationship management with healthcare professionals and institutions.
• Clear verbal and written communication with clients, internal teams and stakeholders.
• Intermediate presentation skills for product demonstrations and educational sessions.
• Intermediate team collaboration across the sales team and other departments.
• Knowledge of industry regulations, ethical selling practices and compliance.