Store Manager

22 hours ago
CPT Southern Suburbs, South Africa Sandi Crowther Recruitment Full-time R 25,000 Temporary
Reference: DUR003701-LC-1

Cape Town - Southern Suburbs. Exciting opportunity for an experienced Store Manager with a minimum of 5 years’ retail management experience, ideally within a premium or luxury retail, hospitality or design-led environment. The successful candidate will have a proven track record in leading teams, driving sales and delivering exceptional customer experiences, while taking ownership of the day-to-day running and commercial growth of the store.

Duties & Responsibilities

Key Responsibilities:
  • Lead, coach and manage the retail team, including rosters, performance, training and recruitment
  • Take ownership of daily store operations, security, housekeeping and operational standards
  • Drive daily, weekly and monthly sales performance and improve conversion, average spend and repeat business
  • Build strong relationships with VIP clients and develop effective clienteling and follow-up
  • Oversee stock receiving, replenishment, stock counts and inventory accuracy
  • Manage daily administration, cash controls, banking, reporting and store expenses
  • Resolve customer, staffing and operational issues efficiently and professionally
  • Develop relationships with hotels, concierges, guest houses, tour operators, tour guides and complementary local businesses to increase store traffic and referrals
  • Coordinate store events, launches and collaborations, ensuring smooth execution and effective customer follow-up
  • Provide relevant sales, customer and operational insights while supporting the owner’s creative and merchandising direction
Requirements:
  • Minimum 5 years’ retail management experience, with responsibility for a store, team and sales results
  • Premium / luxury retail experience strongly preferred; high-end hospitality or design-led retail experience will also be considered
  • Proven ability to improve sales through team leadership, customer development and follow-up
  • Strong experience in staff management, recruitment, training and performance management
  • Sound stock, cash, administration and reporting skills
  • Confident using retail systems, sales reports and Microsoft Excel
  • Excellent spoken and written English
  • Highly organised, dependable and commercially minded
  • Strong communication and relationship-building skills
  • Able to take ownership, make sensible decisions and follow through without constant supervision
  • Own transport essential; valid driver’s licence advantageous for local business development
Apply: recruiter@sandicrowther.co.za

Package & Remuneration

R 25 000 - R 35 000 - Monthly

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