Regional Technical

1 day ago

Cape Town, Western Cape, South Africa Hire Resolve Full-time
A full commercial bank open to people of all religious denominations, providing ethical, interest-free financial services is seeking a Regional Technical & Business Support Officer who will provide multi-disciplinary operational support across regional offices, delivering first-line IT technical support, facilities/OHS coordination, marketing logistics, and general administration to ensure smooth daily operations.

Responsibilities:
  • Provide 1st-line IT Helpdesk troubleshooting (Windows, M365, desktops, printers, mobile, connectivity).

  • Handle user onboarding/offboarding, basic workstation setups, software installs, and asset tracking.

  • Set up, test, and troubleshoot meeting technology (Microsoft Teams Rooms, AV equipment, projectors).

  • Perform on-site field visits for branch tech rollouts, moves, and hardware deployments.

  • Coordinate daily office maintenance, contractor activities, and facilities services (cleaning, pest control, generators/UPS).

  • Assist with OHS compliance, audit follow-ups, fire/evacuation drills, and safety record maintenance.

  • Serve as local point-of-contact for building security service providers.

  • Coordinate regional event logistics (venues, catering, promo materials, setup/breakdown).

  • Maintain marketing asset inventory, brochures, banners, and branded merchandise.

  • Ensure local alignment with corporate brand standards.

  • Oversee courier services, document preparation, and cross-branch material movement.

  • Support fleet administration (vehicle licensing, NATIS documentation, service coordination, and ad-hoc transport).

  • Manage purchasing requisitions, stationery stock, visitor support, and general administrative logging.


Minimum Requirements:
  • Grade 12 (Matric) required.

  • A+, N+, or equivalent IT qualification required.

  • Valid South African Driver's Licence (Required).

  • Facilities, Technical, or OHS certifications advantageous.

  • 3–5 years in a multi-skilled operational support, administration, or facilities role.

  • 2–3 years of hands-on IT/desktop/service desk support, including M365 and AV/video conferencing tech.

  • Willingness to travel frequently between regional branches and venues.

  • Ability to move equipment safely.

  • Flexibility for occasional after-hours or weekend event/project support.



Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]