Business Development Manager
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Introduction
Results-driven BDM with logistics experience, specialising in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analysing client supply chain needs to deliver cost-effective and efficient transportation solutions.
Duties & Responsibilities
Business Development:
- Identify, target, and secure new clients in line with company growth strategy
- Develop and execute sales plans for assigned territory/accounts
- Conduct client meetings, presentations, and solution proposals
- Generate and follow up on qualified leads
Account Management:
- Maintain and grow existing customer relationships
- Conduct regular customer reviews and business assessments
- Identify upselling and cross-selling opportunities
Sales & Revenue Targets:
- Achieve monthly and annual gross profit and volume targets
- Manage pricing strategies in collaboration with operations and procurement
- Prepare and negotiate quotations
Reporting & CRM:
- Maintain updated pipeline and activity tracking in CRM
- Provide accurate sales forecasts and reports
- Monitor market trends and competitor activity
- Key Performance Indicators (KPIs)
- New business revenue generated
- Gross profit margins achieved
- Client retention rate
Pipeline growth and conversion rate:
- Activity levels (calls, visits, proposals)
- Personality Profile
- Driven, target-oriented, and resilient
- High energy and self-motivated
- Customer-centric mindset
- Ability to work under pressure
Desired Experience & Qualification
- Tertiary Qualification: Diploma or Degree in Logistics or related field
- Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
- Job-related Requirements: 3-5+ years of external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry. Proven track record of meeting / exceeding sales targets.
- Added Advantages for this role:Freight Forwarding, 3PL/4PL Services, Supply Chain Optimisation, Customs Regulations, Route Planning, Import/Export
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