Business Development Manager

21 hours ago

Cape Town, South Africa MH Solutions Full-time

Introduction

Results-driven BDM with logistics experience, specialising in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analysing client supply chain needs to deliver cost-effective and efficient transportation solutions.

Duties & Responsibilities

Business Development:

  • Identify, target, and secure new clients in line with company growth strategy
  • Develop and execute sales plans for assigned territory/accounts
  • Conduct client meetings, presentations, and solution proposals
  • Generate and follow up on qualified leads

Account Management:

  • Maintain and grow existing customer relationships
  • Conduct regular customer reviews and business assessments
  • Identify upselling and cross-selling opportunities

Sales & Revenue Targets:

  • Achieve monthly and annual gross profit and volume targets
  • Manage pricing strategies in collaboration with operations and procurement
  • Prepare and negotiate quotations

Reporting & CRM:

  • Maintain updated pipeline and activity tracking in CRM
  • Provide accurate sales forecasts and reports
  • Monitor market trends and competitor activity
  • Key Performance Indicators (KPIs)
  • New business revenue generated
  • Gross profit margins achieved
  • Client retention rate

Pipeline growth and conversion rate:

  • Activity levels (calls, visits, proposals)
  • Personality Profile
  • Driven, target-oriented, and resilient
  • High energy and self-motivated
  • Customer-centric mindset
  • Ability to work under pressure

Desired Experience & Qualification

  • Tertiary Qualification: Diploma or Degree in Logistics or related field
  • Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
  • Job-related Requirements: 3-5+ years of external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry. Proven track record of meeting / exceeding sales targets.
  • Added Advantages for this role:Freight Forwarding, 3PL/4PL Services, Supply Chain Optimisation, Customs Regulations, Route Planning, Import/Export