Head: Technology Demand and Delivery
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The Head: Technology Demand and Delivery strengthens the way technology demand is captured, prioritised, shaped, sequenced and prepared for successful delivery. The role creates a disciplined bridge between business demand, technology planning, Enterprise Architecture, PMO, delivery teams, Operations, suppliers, risk and governance stakeholders, ensuring that requirements are understood, demand is assessed against value, risk and capacity, dependencies are visible, readiness gates are met, and initiatives move into delivery with clear ownership, realistic sequencing and measurable business outcomes.
Minimum Requirements
Qualifications
• BCom / BSc degree in ICT/Information & Technology Sciences or Engineering NQF Level 7
• Postgrad NQF Level 8
• Master’s degree at NQF Level 9 will be preferred
• Relevant project, Programme, Portfolio, IT Service Management, Agile, Business Analysis, Product Ownership, Process Improvement certifications, Enterprise Architecture, Project or Business analysis certification such as TOGAF or CBAP advantageous.
Experience
• Minimum of 8–10 years’ experience in technology, business technology, digital transformation, IT delivery, portfolio management, programme management, demand management, business analysis, solution delivery, service transition or a related environment.
• Minimum of 5 years’ experience at senior management, portfolio, programme, delivery lead, demand lead, technology manager or equivalent leadership level.
• Proven experience managing technology demand pipelines, initiative prioritisation, portfolio sequencing, delivery readiness or cross-functional technology planning.
• Strong experience working across business stakeholders, Enterprise Architecture, PMO, Operations, Information Security, GRC, Finance, Procurement, suppliers and delivery teams.
• Experience preparing executive-level reporting, decision packs, portfolio dashboards, risk summaries, dependency views or delivery-readiness updates.
• Experience in a regulated environment such as insurance, financial services, public sector, state-owned entity, banking, telecommunications or similar is advantageous.