Customer Assistant: Operations

Join Woolworths as a Customer Assistant: Operations in the Western Cape and be part of a leading retail brand committed to excellence and customer satisfaction. In this role, you will ensure a safe, hygienic, and efficient store environment while delivering exceptional customer service. Key responsibilities include implementing health, safety, and security protocols, managing fixed assets, controlling expenses, and minimizing shrinkage to meet budget targets. You will work closely with your team to achieve store objectives and support all departments with operations service standards.

Woolworths values flexibility, passion for retail, and strong communication skills. We offer a dynamic work environment where your contribution fosters lifelong customer relationships and supports the brand's growth. If you are dedicated, versatile, and eager to develop your career in retail, apply now to join a company that embraces diversity and equity while living the brand every day.

• Relevant experience in retail operations, customer service, or related fields.
• Strong understanding of health, safety, and security protocols in a retail environment.
• Ability to manage fixed assets and control expenses within established budgets.
• Excellent customer service skills, with a passion for establishing lifelong customer relationships.
• Flexibility to work different shifts and adapt to a dynamic retail environment.
• Effective communication skills, both verbal and written, to interact with customers and team members.
• Strong planning and organizational abilities to support store operations and achieve team goals.
• Commitment to Woolworths' values, including diversity, equity, and living the brand's personal leadership standards.
• Ability to minimize stock shrinkage and maintain store hygiene and safety standards.
• Demonstrated versatility and a positive attitude towards retail selling and teamwork.