Retail Store Manager

22 hours ago
Port Elizabeth, South Africa Headhunters Full-time
Reference: PE004064-MT-1

Our client in the Automotive Manufacturing industry is seeking an experienced and passionate Retail Store Manager to join their team based in Gqeberha (Port Elizabeth). 

Duties & Responsibilities

Requirements: 
  • Matric / Grade 12 (Minimum).
  • Diploma in Business Administration / Sales / Marketing.
  • 5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.
  • Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).
  • Communication skills (both verbal and written)
Responsibilities but not limited to: 

Retail Store Management
  • Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives and day to day operations of the store.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts and maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements.
  • Completes store operational requirements by scheduling and assigning employees and following up on work results.
Compliance
  • Operates within controls and procedures in order to ensure the integrity of the company.
  • Identifies and monitors risks within own department and area of responsibility.
  • Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.
  • Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure.
  • Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times.
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
Customer Service Management
  • Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
  • Represents the company in meetings with relevant stakeholders.
  • Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values.
  • Reports to Management on internal stakeholder related matters.
Staff Supervision
  • Ensures that all employees have signed performance agreements.
  • Monitors and measures performance quarterly by conducting employee appraisals.
  • In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary.
  • Ensures ongoing training and development of employees.
  • Addresses employee relations matters fairly and promptly.
Cost and Financial Control
  • Contributes to the budget preparation process.
  • Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.
  • Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and the company's financial guidelines, report deviations to direct Manager.
  • Explores opportunities to control and reduce costs.
Please note: If you do not receive a response within 2 weeks of submitting your application, please consider your application unsuccessful.

Package & Remuneration

Monthly

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