Sales Consultants

Sales Category A – Sales Consultants

Our Category A Sales Consultants will operate primarily within structured, high-volume sales environments, engaging prospective and existing customers and introducing relevant products and services.

Key responsibilities include conducting inbound and outbound sales engagements, understanding customer requirements, presenting appropriate insurance or telecommunications solutions, explaining product benefits, identifying upselling and cross-selling opportunities, handling objections, closing sales and consistently achieving individual targets.

Sales Category B – Experienced Sales Consultants

Category B opportunities are targeted at experienced sales professionals and strong closers in possession of RE5 who can manage more complex customer conversations and consistently deliver against demanding performance targets.

Consultants will be responsible for conducting detailed needs assessments, applying consultative selling techniques, positioning suitable solutions, managing multiple objections, negotiating effectively, creating appropriate urgency and confidently closing the sale.

Successful candidates will be expected to maximise conversion opportunities while maintaining strong quality, compliance and customer experience standards.

B2B Sales Consultants

Our B2B Sales Consultants will focus on developing opportunities within the South African business market.

The role will include:

• Prospecting and identifying potential business customers.
• Conducting outbound prospecting and cold calling.
• Engaging business owners, managers and key decision-makers.
• Identifying business needs, pain points and commercial opportunities.
• Qualifying prospective customers.
• Presenting relevant insurance or telecommunications solutions.
• Developing compelling value propositions.
• Handling commercial objections and negotiating effectively.
• Conducting structured follow-ups with prospective clients.
• Maintaining an active sales pipeline.
• Converting qualified opportunities into completed sales.
• Building professional relationships with business customers.
• Maintaining accurate CRM and pipeline information.
• Achieving activity, conversion, sales and revenue targets.
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Previous experience in B2B telesales, business development, lead generation or solution selling will be highly advantageous.

Insurance Sales Opportunities

Insurance Sales Consultants may be responsible for engaging customers, identifying insurance needs, explaining available products and benefits and converting qualified customers in accordance with applicable sales and compliance requirements.

Experience within short-term insurance, long-term insurance, life insurance, funeral cover, vehicle insurance or related financial-services products will be advantageous.

Relevant FAIS, RE5 or campaign-specific regulatory requirements may apply depending on the position.

Telecommunications Sales Opportunities

Telecommunications Sales Consultants may support campaigns involving mobile products, voice and data solutions, SIM products, connectivity, upgrades, packages, devices and other telecommunications solutions.

Previous experience in mobile sales, telecommunications, upgrades, retention, customer acquisition, cross-selling or B2B telecommunications sales will be highly advantageous.

What We Are Looking For

Afrishore is looking for sales professionals who can demonstrate measurable performance, not simply individuals with contact-centre experience.

Successful candidates should be able to discuss their previous:

• Monthly sales targets and actual achievement.
• Sales conversion rates.
• Individual and team performance rankings.
• Objection-handling techniques.
• Upselling and cross-selling performance.
• Examples of successfully closing difficult sales.
• B2B lead-generation or pipeline performance, where applicable.
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Minimum Requirements

• Matric / Grade 12.
• Relevant FAIS, RE5 or campaign-specific regulatory requirements
• Previous sales experience, preferably within a structured contact-centre environment.
• Insurance, telecommunications, B2C or B2B sales experience is advantageous.
• Strong verbal and written English communication skills.
• Excellent persuasion, influencing and negotiation skills.
• Strong objection-handling and closing capability.
• Ability to identify customer needs and recommend appropriate solutions.
• Resilience and confidence in a target-driven sales environment.
• Strong listening and questioning skills.
• Computer literacy and ability to work with CRM systems.
• Ability to consistently work toward individual sales and conversion targets.
• Strong attention to quality, compliance and accurate information capture.

Recruitment & Sales Assessment

Shortlisted candidates may be required to complete a practical sales assessment or role-play as part of the selection process.

Candidates will be assessed on their ability to:

Open the conversation → Build rapport → Discover needs → Position the solution → Communicate value → Handle objections → Upsell/Cross-sell → Close the sale

B2B candidates may additionally be assessed on prospecting, lead qualification, decision-maker engagement, commercial questioning and pipeline management.