Senior Control Room Manager
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Job Title: Senior Control Room Manager
Location: Gauteng - Westrand (Site Based)
Industry: Security | Control Room Operations | Mining
Type: Full-Time / Environment: High-security, operations-driven, compliance-focused
About the Role
We are seeking an experienced Senior Control Room Manager to lead and oversee security operations at our client’s contracted mining site in the West Rand of Gauteng, in the Randfontein & Westonaria area. Reporting directly to site management, you will be responsible for ensuring the smooth running of the control room, compliance with PSIRA standards, and effective management of all security systems and personnel.
This is a full-time, site-based and client-facing role, Monday to Friday, suited to a seasoned security professional with excellent Control Room Security experience, strong leadership, and a proactive, solutions-driven approach. Your ability to balance operational oversight with stakeholder engagement, reporting and day-to-day control room management is critical.
Duties & Responsibilities
- Manage the daily operations of the control room, ensuring optimal performance and security monitoring
- Supervise and coordinate control room operators to enforce compliance with security protocols and procedures
- Monitor, manage, and optimize surveillance systems, including HikCentral and Cathexis
- Analyze security threats, alarms, and incidents, taking immediate and appropriate action in coordination with site security teams
- Act as a key liaison with Mine Management, representing the company in formal SRM (Stakeholder Relationship Management) reviews
- Develop and implement control room policies, procedures and reporting structures
- Conduct training and refresher courses for control room staff on system operations and emergency response protocols
- Maintain accurate records and produce high-level reports and presentations on incidents, security breaches and system performance
- Ensure all security equipment is operational, maintained and regularly tested
- Provide strong operational leadership and ensure the control room maintains a professional, disciplined and compliant environment
What you’ll need
- PSIRA Registration (Grade A) – mandatory
- Minimum 10 years’ CCTV / Control Room Security Industry Experience
- Excellent and proven Control Room Security management experience – mandatory
- Valid South African driver’s license and own reliable vehicle – mandatory
- Must reside in the West Rand area or be willing to relocate at own cost
- South African citizenship – mandatory
- Clear criminal record (verification required)
- Proven experience in a control room environment, preferably within mining or high-risk security
- Strong knowledge of security systems, including HikCentral and Cathexis
- Exceptional leadership, decision-making and team management skills
- Strong presentation, reporting and stakeholder engagement capabilities
- Ability to professionally represent the company in discussions with Mine Management and external stakeholders
- Technical understanding of surveillance equipment, alarms and access control technologies
- Capacity to perform under pressure and make critical security decisions in real time
- Previous experience in mining security operations
- Additional certifications in security management or surveillance systems
- Experience in incident investigation, risk assessment and conflict resolution
- Strategic thinking, proactive risk management and strong communication/diplomacy skills
What is in it for you?
- Senior leadership position in a high-security, operationally critical environment
- Competitive salary: R25 000 to R30 000 CTC, based on experience and qualifications
- Long-term career development in the security operations sector
A Few Things to Know
- This is a full-time, site-based and client-facing role with regular interaction with Mine Management and security personnel
- Standard working hours - Monday to Friday
- The position is based at a mine site in the West Rand of Gauteng, in the Randfontein / Westonaria area
- The successful candidate have their own reliable vehicle and valid South African driver’s license
- PSIRA Grade A registration, valid license, own vehicle and South African citizenship are non-negotiable
- The successful candidate must have a clear criminal record
- Appointment will be subject to successfully passing the required mine-site medical assessment and polygraph examination
- The recruitment process will include criminal checks, multiple interviews and client screening processes
Ready to Apply?
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